A free program dedicated to improving the quality of life for Broome County residents by reducing exposure to health and safety risks in the home. The program includes a free in-home safety assessment along with product demonstrations and free safety supplies. The program helps to identify and address concerns around indoor air quality, lead-based paint, fire hazards, slips/trips/fall prevention, pest control, and other potential hazards. There are no income requirements. This is not an enforcement program.

Provides environmental information, products, and a home safety survey by Health Inspectors/Educators. Home visits include an assessment for indoor air quality, asthma control, carbon monoxide poisoning, fire and burn safety, lead poisoning hazards, unintentional injury, smoking cessation, and housing and property maintenance. Following the home assessment, intervention products and services are provided according to need and interest. Free products include: smoke detectors and batteries, CO detectors, child safety products, cleaning supplies, asthma trigger management supplies, and radon test kits to qualifying families.

Eligible households can receive energy efficiency services, which includes the cleaning of primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available. Agency prefers clients call for details.

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components Regular HEAP benefit: assists low-income individuals with the cost of heating their homes. Regular HEAP applications: Opened November 1, 2023 (Closing Date: April 12, 2024). Emergency HEAP benefit: assists low-income individuals facing a heat or heat-related energy emergency Opened January 2, 2024. Heating Equipment Repair or Replacement (HERR): assists low-income homeowners repair/replace their furnaces. Heating Equipment Repair or Replacement applications. Heating Equipment Clean & Tune: provides equipment inspections and cleanings before the start of the heating season. Heating Equipment Clean & Tune Component Applications. Cooling Assistance: provides cooling assistance (vendor-installed air conditioner or fan) to HEAP-eligible households. Must complete a paper Cooling Assistance Application. Opened April 15, 2024. Closing date: July 22, 2024.

* Provides emergency services and programs to the community. Fire fighters trained as Peace Officers. Crowd/traffic control in emergencies. Collaboration with Sheriff's Department. Fire Fighters United for Safety Education/FUSE. Fire safety education for all ages. Smoke and CO detector program. Car seat safety education. Health education, accident prevention.

* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors

* Processes applications for financial assistance for low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: assists low-income individuals with the cost of heating their homes. Regular HEAP applications: Open November 1, 2023. Emergency benefit: assists low-income individuals who are facing a heat or heat-related energy emergency. Emergency benefit applications: Open January 2, 2024. Heating equipment repair or replacement: assists low-income homeowners repair/replace their furnaces. Heating Equipment Repair or Replacement applications: Open all year round. Heating Equipment Tune-Up: provides equipment inspections and cleanings before the start of the heating season. Heating Equipment Tune-Up Component Applications: Open all year round. Cooling Assistance: provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat. Cooling Assistance Applications: Open April 15, 2024.

Protects the lives and property of the community by providing services in the event of fire, medical emergencies, and disasters or any other event which may threaten the public welfare.

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homes. Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency. Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces. Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season. Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat.

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homesEmergency benefit: Assists low-income individuals facing a heat or heat-related energy emergencyHeating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating seasonCooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Provides community outreach in the City of Syracuse offering free products and education for families around home health and safety. Areas covered include asthma education, fire safety and prevention, carbon monoxide poisoning prevention, lead poisoning prevention, radon testing, home accident and injury prevention, household pest control, and household cleaning.

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homes. Usually opens in November. Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency. Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces. Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season. Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat.

The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. Eligible households can receive energy efficiency services, which includes the cleaning of primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available. Call for detailed information.

Home safety visitation program that includes an assessment for hazards related to lack of working smoke alarms, carbon monoxide detectors, and fire extinguishers, blocked fire exits, paint in poor condition and other lead hazards, poor condition of roof, floors, walls, handrails, and steps, mold and water leaks, pests, and asthma triggers. After assessment, homes may be provided with information on fire safety, carbon monoxide poisoning, radon gas, pest control, smoking cessation, asthma triggers, and lead poisoning prevention. Eligible homes may receive supplies such as smoke detectors, carbon monoxide detectors, radon test kits, fire extinguishers, cleaning supplies, and asthma management tools.

Program is both educational and remedial, providing residents in target areas of Niagara County with free environmental health and safety products and materials. Areas of concern include preventing home fires, preventing poisoning from radon, carbon monoxide and lead, improving air quality, preventing asthma attacks, and promoting safety awareness. The HNP provides free products and materials according to the needs of the residents as determined by public health technicians at the time of the indoor home assessment appointment. A resident may receive free smoke detectors, carbon monoxide detectors, asthma relief materials, lead poisoning prevention clean up materials, a fire escape ladder, child safety products, adult safety products, poisoning prevention materials, and other seasonally selected products. There is no paperwork to fill out. Residents are often revisited to reassess needs and/or progress.

* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors

* Provides free smoke detectors,carbon monoxide alarms, batteries, fire extinguishers, cleaning supplies, Healthy Home DVD and literature. A brief survey will be completed during the home or apartment visit.

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular benefit: assists low income individuals with the cost of heating their home. Regular HEAP applications: Open November. Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency. Open January. Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace. Heating Equipment Repair or Replacement applications: Open November. Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season. Heating Equipment Tune-Up Component Applications: Open November. Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.