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HOME ENERGY ASSISTANCE PROGRAM/HEAP | CAYUGA COUNTY DEPARTMENT OF SOCIAL SERVICES

* Processes applications for financial assistance for low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: assists low-income individuals with the cost of heating their homes. Regular HEAP applications: Open November 1, 2023. Emergency benefit: assists low-income individuals who are facing a heat or heat-related energy emergency. Emergency benefit applications: Open January 2, 2024. Heating equipment repair or replacement: assists low-income homeowners repair/replace their furnaces. Heating Equipment Repair or Replacement applications: Open all year round. Heating Equipment Tune-Up: provides equipment inspections and cleanings before the start of the heating season. Heating Equipment Tune-Up Component Applications: Open all year round. Cooling Assistance: provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat. Cooling Assistance Applications: Open April 15, 2024.

Categories

AppliancesElectric Service Payment AssistanceHeating Fuel Payment AssistanceFurnace Maintenance/RepairGas Service Payment AssistanceExtreme Heat Cooling ProgramsChimney SweepingCarbon Monoxide Detectors

Data provided by

211 Life Line Finger Lakes

Physical Address

160 Genesee Street, Auburn, NY 13021

Hours

M-F 8:00AM-5:00PM.

Fax

(315) 253-1409

Application process

Regular benefits: Call, visit website, or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call appointment line. Call for information. Emergency benefits: Must apply over the phone or in person. Must have already received a regular HEAP benefit.

Fee

No fee for services.

Eligibility

Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.

Service area

Cayuga County, New York

Agency info

CAYUGA COUNTY DEPARTMENT OF SOCIAL SERVICES

Cayuga County Department of Social Services administers social programs and services for individuals and families in Cayuga County.