HOME ENERGY ASSISTANCE PROGRAM | WAYNE COUNTY DEPARTMENT OF SOCIAL SERVICES

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homesEmergency benefit: Assists low-income individuals facing a heat or heat-related energy emergencyHeating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating seasonCooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat

Data provided by

211 Life Line Finger Lakes

Physical Address

77 Water Street, Lyons, NY 14489

Hours

M-F 8:30AM-4:30PM.Call for dates for each Home Energy Assistance Program.

Fax

(315) 946-7626

Application process

Regular benefits: Call, visit website or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call appointment line for information. Emergency benefits: Call or walk in. Must have already received a regular HEAP benefit.

Fee

No fee for services.

Eligibility

Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.

Service area

Wayne County, New York

Agency info

WAYNE COUNTY DEPARTMENT OF SOCIAL SERVICES

Wayne County Department of Social Services administers benefits such as SNAP, Medicaid, Child Support, Adult and Child Welfare Services (Preventive, Foster Care/Adoption, Protective), and HEAP.