HOME ENERGY ASSISTANCE PROGRAM/HEAP | LIVINGSTON COUNTY DEPARTMENT OF SOCIAL SERVICES

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homes. Usually opens in November. Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency. Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces. Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season. Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat.

Data provided by

211 Life Line Finger Lakes

Physical Address

1 Murray Hill Drive, Mt Morris, NY 14510

Hours

M-F 8:00AM-4:00PM.

Voice

(585) 243-7300

Main | Social Services

Fax

(585) 243-7364

Application process

New applicants can apply online at https://mybenefits.ny.gov/mybenefits/begin. More information can be found at: otda.ny.gov/programs/heap/Regular benefits: Call, visit website, or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call for information. Emergency benefits: Must have already received a regular HEAP benefit.

Fee

No fee for services.

Eligibility

Income eligibility guidelines apply. For cooling assistance, must qualify for HEAP and have at least one family member with a medical condition made worse by heat.

Service area

Livingston County, New York

Agency info

LIVINGSTON COUNTY DEPARTMENT OF SOCIAL SERVICES

Livingston County Department of Social Services assists all Livingston County residents with social and financial supports.