HOME ENERGY ASSISTANCE PROGRAM/HEAP | SENECA COUNTY DIVISION OF HUMAN SERVICES

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular benefit: assists low income individuals with the cost of heating their home. Regular HEAP applications: Open November. Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency. Open January. Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace. Heating Equipment Repair or Replacement applications: Open November. Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season. Heating Equipment Tune-Up Component Applications: Open November. Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.

Data provided by

211 Life Line Finger Lakes

Physical Address

1 Dipronio Drive, Waterloo, NY 13165

Hours

M-F 8:30AM-5:00PM.

Voice

(315) 539-1815

Main | Independent Living Skills

Voice

911

After Hours | Ask for on call worker

Fax

(315) 539-4251

Application process

Regular benefits: Call, visit website, or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call appointment line. Call for information. Emergency benefits: Call or walk in. Must have already received a regular HEAP benefit.

Fee

No fee for services.

Eligibility

Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.

Service area

Seneca County, New York

Agency info

SENECA COUNTY DIVISION OF HUMAN SERVICES

Seneca County Division of Human Services in collaboration with the community, provides access to resources, community programs and benefits for individuals and families.