311 SERVICES | ROCHESTER CITY HALL

* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors

Physical Address

30 Church Street, Rochester, NY 14614

Hours

M-F 7:00AM-9:00PM.SA, SU 9:00AM-5:00PM.

Voice

311

Voice

(585) 428-5990

Main | outside city limits

Voice

311

Main | within city limits

Application process

Call for information.

Fee

Call for information.

Eligibility

Call for information. Carbon Monoxide Detectors and Smoke Alarms program: Landlord of property has to call, and income has to be under 22,000 a year.

Agency info

ROCHESTER CITY HALL

Rochester City Hall provides city government offices.