Trained, certified volunteers advocate for residents living in assisted living, nursing homes and adult care residences. represent the NY State Ombudsman and follow defined policy and procedure respect the wishes of residents and act on their behalf when authorized by the resident listen, mediate, negotiate, facilitate and propose solutions help residents, friends, and families to understand the long term care system and regulations help with residents' concerns for their care and rights, personal and financial issues, food service, administrative policies, medical services, resident/staff misunderstandings

Advocates for the rights and concerns of seniors who are residents of local nursing or assisted living facilities, or adult homes, when they or their families are concerned about situations or issues which have arisen while in their care.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

Advocates for residents of nursing homes, assisted living, and other licensed adult care homes by investigating and resolving complaints made by or on behalf of residents.

Plans and provides programs and services based on current and expected trends and community needs.The agency has addressed such issues as: the growing frail population individuals and families caring for older family members developmentally disabled older adults housingPublications include: "Be Active Your Way" exercise directory Cortland County Housing Guide Information and Assistance Service Directory Directory of Long Term Care Services in Cortland CountyLong Term Care Ombudsmen Services for Cortland county are provided by ARISE, contact # 315-671-5108. Ombudsmen advocate for the rights of people living in skilled nursing or assisted living facilities

Advocates for residents of nursing homes, assisted living, and other licensed adult care homes by investigating and resolving complaints made by or on behalf of residents.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

* Offers information/referral and assistance programs for senior citizens with Advocacy Nutrition program Case management Dial-a-friend Long term care ombudsman Income tax counseling Loan closet Emergency response program Home delivered meals* Offers home energy assistance program (HEAP) assistance with gas and electric bills.* Offers the expanded in-home services for the elderly program. Cost-sharing home care for functionally impaired elderly In-home assessment Case management Homemaker/personal care aide services Housekeeping/chore services* Offers transportation assistance.* Offers home repair.* Offers legal services.

* Offers the following services:

• Adult Day Services - Provides nutritious meals, social programing, supervision, personal care services, community outings, assistance with activities of daily living and door to door transportation (Oneida and parts of Herkimer counties only).
• In-Home Companion Care - Offers companionship and assistance with everyday activities.
• Caregiver Services - Provides community education, information, and referral for caregivers of the disabled or elderly.
• Ombudsman Services - Provides information and advice to Nursing Facility residents who have issues with their services.
• Open Doors Transition Program - Informs Nursing Home residents of community based living options and explains transition process.

Advocates for residents of nursing homes, assisted living facilities and adult care homes. Ombudsmen visit long-term care facilities, build relationships with residents, and give them a voice. Ombudsmen help people understand their rights; address issues that could impact health, safety and quality of life; and investigate complaints.

Provides advocacy for residents and their families of long term care facilities, skilled nursing and adult care homes. Certified volunteer ombudsmen help residents and families to understand their rights for quality of care, also helps resolve complaints, and works toward improvements for all residence.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

Offers tips for seniors and their loved ones to avoid fraud and abuse. Speakers are available to educate the public about issues like consumer frauds, senior scams, internet safety, civil and labor rights.Please report suspected neglect or abuse of nursing home residents to the NYS Department of Health Nursing Home Complaint hotline 888-201-4563 and to the Attorney General's Office at 800-771-7755. Suspected abuse can also be reported online through a form.

Staff and trained volunteers of the Ombudsman receive, investigate and resolve concerns of, or on behalf of the residents of long-term care facilities. Ombudsmen from Catholic Charities visit the facilities regularly to monitor the quality of care, assist residents in understanding and exercising their rights, assure care with dignity and respect, and encourage residents to express their opinions.

Provides advocacy for residents and their families of long term care facilities, skilled nursing and adult care homes. Certified volunteer ombudsmen help residents and families to understand their rights for quality of care, also helps resolve complaints, and works toward improvements for all residence.

Advocates for residents of nursing homes, assisted living facilities and adult care homes. Ombudsmen visit long-term care facilities, build relationships with residents, and give them a voice. Ombudsmen help people understand their rights; address issues that could impact health, safety and quality of life; and investigate complaints.

Investigates complaints, reports findings, and mediates for individuals who are receiving long-term care in nursing homes or other adult care facilities who are having problems with services or staff, and have been ignored by the facility management.

Advocates to protect the rights and improve the quality of life of long term care residents in Suffolk's nursing and adult homes and assisted living facilities. This is done through case advocacy, legislative change and constructive reform of long term care.

Advocates for residents of nursing homes, assisted living facilities and adult care homes. Ombudsmen visit long-term care facilities, build relationships with residents, and give them a voice. Ombudsmen help people understand their rights; address issues that could impact health, safety and quality of life; and investigate complaints.

Offers free information and guidance on many long term care options and services available to Tioga County residents.

Provides advocacy for residents and their families of long term care facilities, skilled nursing and adult care homes. Certified volunteer ombudsmen help residents and families to understand their rights for quality of care, also helps resolve complaints, and works toward improvements for all residence.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.