TOMPKINS COUNTY OFFICE FOR THE AGING (COFA) - LONG TERM CARE OMBUDSMAN PROGRAM | TOMPKINS COUNTY OFFICE FOR THE AGING (COFA)

Trained, certified volunteers advocate for residents living in assisted living, nursing homes and adult care residences. represent the NY State Ombudsman and follow defined policy and procedure respect the wishes of residents and act on their behalf when authorized by the resident listen, mediate, negotiate, facilitate and propose solutions help residents, friends, and families to understand the long term care system and regulations help with residents' concerns for their care and rights, personal and financial issues, food service, administrative policies, medical services, resident/staff misunderstandings

Physical Address

214 West Mlk Jr/state Street, Ithaca City, NY 14850

Hours

Mon 8:30am - 4:30pm; Tue 8:30am - 4:30pm; Wed 8:30am - 4:30pm; Thu 8:30am - 4:30pm; Fri 8:30am - 4:30pm;

Voice

(607) 274-5498

Main | long term care ombudsman program

Fax

(607) 274-5495

Fax

(607) 274-5495

Voice

(607) 274-5498

Main | long term care ombudsman program

Application process

Written application, interview, Sex Offender Registry clearance, conflict of interest clearance

Fee

Free

Languages

English

Agency info

TOMPKINS COUNTY OFFICE FOR THE AGING (COFA)

Information, referral, services and resources for older adults, caregivers, and individuals with long term care needs. Direct Services include: Counseling, support groups and information on many issues associated with aging and caregiving Home visiting services pair homebound seniors with volunteer visitors Senior housing information Assistance in applying for benefits such as Elderly Pharmaceutical Insurance Coverage (EPIC) Health Insurance Information Counseling and Assistance Program (HIICAP) Personal Emergency Response System (PERS) In home Fall safety assesments Ombudsman Program advocating on behalf of residents of long term care facilities in Tompkins, Chemung and Schuyler counties Farmers Market Nutrition Program, providing free coupons to income-eligible individuals age 60+ Publications such as the Senior Circle, Caregivers Newsletter, and resource guides for older adults and caregivers. Subcontracted services include: . home delivered meals, congregate meals, nutrition counseling and nutrition education for seniors through Foodnet . registry of private home care providers, maintained by the Finger Lakes Independence Center . home promotion program, health insurance counseling, Senior Circle Newsletter and Mosaic program, run by Lifelong . legal services through Legal Assistance of Western NY (Tompkins-Tioga) . Expanded In-home Service for the Elderly Program (EISEP) case management, long term care assessment, homemaking/personal care services and housekeeper/chore services . Respite services for caregivers . Transportation services through Gadabout