OMBUDSMAN SERVICES | RESOURCE CENTER FOR INDEPENDENT LIVING, INC.
* Working to resolve problems and improve the care of individual residents, while working to bring about change to improve care. AN OMBUDSMAN:
- Will listen to residents' concerns, comments, and opinions.
- Will advocate to ensure the highest quality of care for residents of long term care facilities.
- Will work to resolve conflicts between residents and the long term care facility and help to develop collaborative solutions and resolve resident related concerns with the long term care facility.
- Will investigate complaints and make appropriate referrals.
- Will analyze, comment on and monitor the development and implementation of Federal, State and local laws pertaining to the residents of long term care facilities.
- Will educate residents, family members and staff about resident's rights and available resources.
Categories
Data provided by
211 Mid New York
Physical Address
131 Genesee Street, Utica, NY 13503
Hours
M-F 8:00AM-4:00PM.
Voice
Voice
Voice
Voice
Fax
(315) 797-4747
Website
Application process
Call for appointment.
Fee
Free service to local long term care residents.
Eligibility
Resident of a long term care facility, or legal guardian of a resident in a long term care facility.
Service area
Madison County, New York Oneida County, New York Herkimer County, New York
Agency info
RESOURCE CENTER FOR INDEPENDENT LIVING, INC.
RCIL is a human services and civil rights organization working to ensure equality and independence for individuals with disabilities. RCIL provides assistance to all individuals with any disability regardless of age, income or ability.
RCIL's services are consumer-directed and geared toward increasing awareness of an individual's rights and options, as well as the various methods that are available to help them achieve the goals they have chosen for themselves.