Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

As head of the Department of Law, the Attorney General is both the “People's Lawyer” and the State's chief legal officer. As the “People's Lawyer,” the Attorney General serves as the guardian of the legal rights of the citizens of New York, its organizations and its natural resources. In their role as the State's chief legal counsel, the Attorney General not only advises the Executive branch of State government, but also defends actions and proceedings on behalf of the State. The Attorney General serves all New Yorkers in numerous matters affecting their daily lives. The Attorney General's Office is charged with the statutory and common law powers to protect consumers and investors, charitable donors, the public health and environment, civil rights, and the rights of wage-earners and businesses across the State. The Attorney General's authority also includes the activities and investigations of the State Organized Crime Task Force and Medicaid Fraud Control Unit. While the Attorney General acts independently of the Governor, the Governor or a state agency may request the Attorney General to undertake specific criminal investigations and prosecutions.

Develops informational materials on current consumer issues, available in print or on the internet, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet safety, and financial literacy.

Provides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.

Protects, educates and represents consumers through investigating/resolving consumer complaints, educating/advocating on behalf of consumers and researching/analyzing consumer issues. Visit website for additional information.

Regional Office of the New York Attorney General serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties. Helps citizens by protecting consumers and investors, charitable donors, the public health and environment, and the rights of wage-earners and businesses. Bureaus represented in the office include: Consumer Frauds and Public Advocacy, Charities and Not-for-Profits, Criminal Prosecutions, Environmental Protection, Organized Crime Task Force, Public Integrity, State Counsel and Litigation, Medicaid Fraud Control Unit, and the Sex Offender Management Bureau.

Safeguards the rights of health care consumers statewide through investigation of and enforcement against insurers, providers, drug companies, and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. Offers a toll-free Healthcare Helpline which provides information and assistance to help resolve consumer health-related complaints and make sure consumers and patients get access to the health care they are entitled to. Can help consumers to: - Challenge health insurers that won’t cover their provider costs - Navigate the complex health care system - Target health care organizations that have fraudulent, misleading, or deceptive practices Also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws, and advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.

Offers pre-purchase information along with business and charity checks, resolution of marketplace disputes and arbitration.

Prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices.

* Accepts and investigates complaints and consumer fraud reports from individual consumers.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Provides a consumer protection agency that assists homeowners with contractors.* Investigates consumer complaints regarding home improvement.* Provides homeowner inspections.* Offers mediation in consumer-contractor conflicts.* Provides a consumer guide and a contractors directory.

* Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

Provides assistance to people regarding various complaints about civil rights issues. Speakers available.

receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

* Works to reduce injuries and deaths associated with consumer products. * Develops voluntary industry standards.* Obtains recalls of unsafe products.* Conducts research on potential hazards.* Responds to consumer inquiries.* Offers free publications.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

Accepts complaints regarding communication services such as TV, Internet, Phone, Radio or Emergency Communications.

* Accepts and investigates complaints and consumer fraud reports from individual consumers.