* Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

Regional Office of the New York Attorney General serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties. Helps citizens by protecting consumers and investors, charitable donors, the public health and environment, and the rights of wage-earners and businesses. Bureaus represented in the office include: Consumer Frauds and Public Advocacy, Charities and Not-for-Profits, Criminal Prosecutions, Environmental Protection, Organized Crime Task Force, Public Integrity, State Counsel and Litigation, Medicaid Fraud Control Unit, and the Sex Offender Management Bureau.

Ensures that Erie County's residents have access to education, information, and resources regarding consumer protection. The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

Assists individuals with filing complaints, investigates and mediates consumer complaints against Westchester businesses.

Prosecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Provides reliability reports on area businesses, charities and general consumer information, and helps to resolve complaints through Mediation and Arbitration.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Works to reduce injuries and deaths associated with consumer products. * Develops voluntary industry standards.* Obtains recalls of unsafe products.* Conducts research on potential hazards.* Responds to consumer inquiries.* Offers free publications.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Accepts complaints regarding communication services such as TV, Internet, Phone, Radio or Emergency Communications.

Develops informational materials on current consumer issues, available in print or on the internet, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet safety, and financial literacy.

Accepts and responds to consumer complaints including gas gouging complaints and works to settle disputes and represents consumer interests before the Public Service Commission (PSC). Also develops educational programs and materials informing consumers of their rights regarding scam alerts; refunds, rebates and rain checks; identity theft and protection; do not call; and product safety and injury protection.

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.

receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

* Accepts and investigates complaints and consumer fraud reports from individual consumers.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Provides assistance to people regarding various complaints about civil rights issues. Speakers available.

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Accepts and investigates complaints and consumer fraud reports from individual consumers.