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* Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

Categories

Consumer Education
Consumer Protection Agencies
General Consumer Complaints
* Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

Categories

Consumer Education
Arbitration
General Consumer Complaints
Consumer Protection Agencies
Reviews customer issues regarding home improvements, furniture purchases and misleading advertisements. Investigators are assigned to all cases which fall within the jurisdiction of the department. Consumer Complaints also monitors the proper disclosure of refund policies in response to complaints and investigates to ensure compliance with the County's Deceptive Trade Practices regulation. Intake personnel verify the licensing status of contractors and supply callers with information regarding the amount of complaints against a company within the past 5 years and if the complaints are open or closed. Call for more detailed information.

Categories

Government Consumer Protection Agencies
Consumer Services
Consumer Complaints
Consumer Assistance and Protection
* Accepts and investigates complaints and consumer fraud reports from individual consumers.

Categories

Crime Victim Compensation
Identity Theft Prevention
Consumer Fraud Reporting
State Attorneys General
Crime Investigation
Consumer Protection Agencies
General Consumer Complaints
Disaster Related Fraud Reporting
Automobile Complaints
Computer Complaints

Provides assistance to people regarding various complaints about civil rights issues. Speakers available.

Categories

State Attorneys General
Landlord/Tenant Dispute Resolution
Government Complaints/Government Ombudsman Offices
Government Consumer Protection Agencies
* Helps consumers through information, complaint mediation, and regulatory policy.

Categories

Consumer Protection Agencies
Consumer Fraud Reporting

Consumer protection and competition jurisdiction in broad sectors of the economy: pursues vigorous and effective law enforcement advances consumers' interests by sharing expertise with federal and state legislatures and U.S. and international government agencies develops policy and research tools through hearings, workshops, and conferences creates practical and plain-language educational programs for consumers and businesses
* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

Categories

Consumer Protection Agencies
Consumer Education
General Consumer Complaints
Receives and evaluates consumer complaints, applies protection laws, and mediates during resolutions. Utility Company complaints also appropriate for this office.

Categories

General Consumer Complaints
Utility Service Complaints
Identity Theft Prevention
Weights and Measures
Government Consumer Protection Agencies
Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Categories

Hospital Complaints
Government Consumer Protection Agencies
Antitrust Complaints
Outpatient Clinic Complaints
Charitable Organization Complaints
Prosecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government.

Categories

State Attorneys General
Government Consumer Protection Agencies
Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

Categories

General Consumer Complaints
Government Consumer Protection Agencies
Fraud Prevention
Consumer Education
Identity Theft Prevention
Accepts and investigates consumer fraud reports including reports about charities and nonprofits.  Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Categories

General Crime Victim Assistance
Welfare Fraud Reporting
Consumer Fraud Reporting
Crime Victim Accompaniment Services
General Consumer Complaints
Crime Victim Compensation
State Attorneys General
Government Consumer Protection Agencies
Accepts and investigates consumer fraud reports including reports about charities and nonprofits.  Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Categories

General Crime Victim Assistance
Welfare Fraud Reporting
Consumer Fraud Reporting
Crime Victim Accompaniment Services
General Consumer Complaints
Crime Victim Compensation
State Attorneys General
Government Consumer Protection Agencies
* Accepts and investigates complaints and consumer fraud reports from individual consumers.

Categories

Crime Victim Compensation
Identity Theft Prevention
Consumer Fraud Reporting
State Attorneys General
Crime Investigation
Consumer Protection Agencies
General Consumer Complaints
Disaster Related Fraud Reporting
Automobile Complaints
Computer Complaints
* Accepts and investigates complaints and consumer fraud reports from individual consumers.

Categories

Crime Victim Compensation
Identity Theft Prevention
Consumer Fraud Reporting
State Attorneys General
Crime Investigation
Consumer Protection Agencies
General Consumer Complaints
Disaster Related Fraud Reporting
Automobile Complaints
Computer Complaints
receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp
Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Categories

Hospital Complaints
Government Consumer Protection Agencies
Antitrust Complaints
Outpatient Clinic Complaints
Charitable Organization Complaints
Accepts and investigates consumer fraud reports including reports about charities and nonprofits.  Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Categories

General Crime Victim Assistance
Welfare Fraud Reporting
Consumer Fraud Reporting
Crime Victim Accompaniment Services
General Consumer Complaints
Crime Victim Compensation
State Attorneys General
Government Consumer Protection Agencies
Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.

Categories

General Consumer Complaints
Better Business Bureaus
Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

Categories

General Health Insurance Information / Counseling
General Insurance Fraud Reporting
Government Consumer Protection Agencies
Banking Services Information and Support
Insurance Complaints
Mortgage Delinquency and Default Counseling
Assists individuals with filing complaints, investigates and mediates consumer complaints against Westchester businesses.

Categories

General Consumer Complaints
Government Consumer Protection Agencies

Categories

Consumer Safety Standards
Consumer Product Safety Complaints
Drug Complaints
Consumer Protection Agencies
Food Complaints
Bottled Water Complaints
Cosmetics Complaints
A national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.

Categories

Consumer Safety Standards
Food Safety Standards
Consumer Services
Consumer Education
Consumer Protection Agencies
Consumer Complaints
Volunteer Opportunities
Consumer Assistance and Protection
Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.

Categories

Fraud Prevention
Consumer Fraud Reporting
Government Consumer Protection Agencies