Receives and evaluates consumer complaints, applies protection laws, and mediates during resolutions. Utility Company complaints also appropriate for this office.

Issues licenses to home improvement contractors and handles consumer complaints about work done in Suffolk County in these trades. Resolves home improvement complaints, division investigators advise consumers of their rights as well as offers CE courses. Call for more detailed information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Protects, educates and represents consumers through investigating/resolving consumer complaints, educating/advocating on behalf of consumers and researching/analyzing consumer issues. Visit website for additional information.

Assists individuals with filing complaints, investigates and mediates consumer complaints against Westchester businesses.

Works to give consumers the information they need to understand the terms of their agreements with financial companies.

Ensures that Erie County's residents have access to education, information, and resources regarding consumer protection. The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

Regional Office of the New York Attorney General serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties. Helps citizens by protecting consumers and investors, charitable donors, the public health and environment, and the rights of wage-earners and businesses. Bureaus represented in the office include: Consumer Frauds and Public Advocacy, Charities and Not-for-Profits, Criminal Prosecutions, Environmental Protection, Organized Crime Task Force, Public Integrity, State Counsel and Litigation, Medicaid Fraud Control Unit, and the Sex Offender Management Bureau.

Provides general information about products or services, reliability reports, background information regarding local businesses, and the records of the companies complaint handling performances. Accepts complaints against businesses and helps to resolve disputes through mediation or binding arbitration utilizing volunteer arbitration panels. Serves Metropolitan New York, Long Island, and the Mid-Hudson Region.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Safeguards the rights of health care consumers statewide through investigation of and enforcement against insurers, providers, drug companies, and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. Offers a toll-free Healthcare Helpline which provides information and assistance to help resolve consumer health-related complaints and make sure consumers and patients get access to the health care they are entitled to. Can help consumers to: - Challenge health insurers that won’t cover their provider costs - Navigate the complex health care system - Target health care organizations that have fraudulent, misleading, or deceptive practices Also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws, and advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.

Prosecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government.

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Provides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Assists individuals who have experienced unethical or fraudulent business practices, and investigate, then depending on outcome will proceed with other action against the business.

Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.

Reviews customer issues regarding home improvements, furniture purchases and misleading advertisements. Investigators are assigned to all cases which fall within the jurisdiction of the department. Consumer Complaints also monitors the proper disclosure of refund policies in response to complaints and investigates to ensure compliance with the County's Deceptive Trade Practices regulation. Intake personnel verify the licensing status of contractors and supply callers with information regarding the amount of complaints against a company within the past 5 years and if the complaints are open or closed. Call for more detailed information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.