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CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

What's Here

Consumer Education
General Consumer Complaints
Consumer Protection Agencies

BETTER BUSINESS BUREAU OF UPSTATE NEW YORK | BETTER BUSINESS BUREAU OF UPSTATE NEW YORK

* Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

What's Here

General Consumer Complaints
Consumer Education
Consumer Protection Agencies
Arbitration

ORGANIZATION COMPLAINTS | NEW YORK STATE OFFICE OF THE ATTORNEY GENERAL

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

What's Here

Antitrust Complaints
Government Consumer Protection Agencies
Outpatient Clinic Complaints
Hospital Complaints
Charitable Organization Complaints

FEDERAL COMMUNICATIONS COMMISSION | FEDERAL COMMUNICATIONS COMMISSION

* Helps consumers through information, complaint mediation, and regulatory policy.

What's Here

Consumer Protection Agencies
Consumer Fraud Reporting

NEW YORK STATE, CONSUMER PROTECTION BOARD | NEW YORK STATE, CONSUMER PROTECTION BOARD

receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

What's Here

Consumer Protection Agencies

ENFORCEMENT BUREAU - FCC | FEDERAL COMMUNICATIONS COMMISSION

Responsible for enforcing the provisions of the Communications Act, the Commission's rules, orders, and various licensing terms and conditions. The mission is to investigate and respond quickly to potential unlawful conduct.

What's Here

Government Consumer Protection Agencies
Federal Government Agencies/Departments

CONSUMER FRAUD AND PROTECTION BUREAU - NYS ATTORNEY GENERAL | NEW YORK STATE ATTORNEY GENERAL - BINGHAMTON REGIONAL OFFICE

Prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices.

What's Here

Landlord Rights Information/Counseling
Fraud Prevention
General Consumer Complaints
Arbitration
Telemarketing Fraud Reporting
Credit Card Fraud Reporting
Housing Complaints
Insurance Fraud Reporting
Home Improvement/Repair Complaints
Home Health Care Complaints
Government Consumer Protection Agencies
Tenant Rights Information/Counseling
Internet Fraud Reporting
Mail Fraud Reporting
Identity Theft Reporting/Recovery Programs
Automobile Complaints

FEDERAL TRADE COMMISSION - BUREAU OF CONSUMER PROTECTION | FEDERAL TRADE COMMISSION

Consumer protection and competition jurisdiction in broad sectors of the economy: pursues vigorous and effective law enforcement advances consumers' interests by sharing expertise with federal and state legislatures and U.S. and international government agencies develops policy and research tools through hearings, workshops, and conferences creates practical and plain-language educational programs for consumers and businesses

What's Here

Consumer Protection Agencies

CONSUMER FRAUD AND PROTECTION | NEW YORK STATE ATTORNEY GENERAL

* Accepts and investigates complaints and consumer fraud reports from individual consumers.

What's Here

State Attorneys General
Crime Victim Compensation
Identity Theft Prevention
Consumer Fraud Reporting
General Consumer Complaints
Computer Complaints
Consumer Protection Agencies
Crime Investigation
Automobile Complaints
Disaster Related Fraud Reporting

OUTREACH AND PROGRAM DEVELOPMENT | NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION

Develops informational materials on current consumer issues, available in print or on the internet, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet safety, and financial literacy.

What's Here

Printed/Printable Materials
Government Consumer Protection Agencies
Public Internet Access Sites
Speakers/Speakers Bureaus

Legal and Mediation Services | New York State Attorney General's Office (Admin Site)

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

What's Here

State Attorneys General
Welfare Fraud Reporting
General Crime Victim Assistance
Consumer Fraud Reporting
Crime Victim Accompaniment Services
Crime Victim Compensation
General Consumer Complaints
Government Consumer Protection Agencies

Legal and Mediation Services | New York State Attorney General's Office - Buffalo Regional Office

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

What's Here

State Attorneys General
Welfare Fraud Reporting
General Crime Victim Assistance
Consumer Fraud Reporting
Crime Victim Accompaniment Services
Crime Victim Compensation
General Consumer Complaints
Government Consumer Protection Agencies

CONSUMER PROTECTION | CONSUMER PROTECTION

Provides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.

What's Here

Government Consumer Protection Agencies
Planning / Coordinating / Advisory Groups
Consumer Assistance and Protection
State Government Agencies / Departments
Consumer Protection Agencies

OFFICE OF THE ATTORNEY GENERAL | OFFICE OF THE ATTORNEY GENERAL

As head of the Department of Law, the Attorney General is both the “People's Lawyer” and the State's chief legal officer. As the “People's Lawyer,” the Attorney General serves as the guardian of the legal rights of the citizens of New York, its organizations and its natural resources. In their role as the State's chief legal counsel, the Attorney General not only advises the Executive branch of State government, but also defends actions and proceedings on behalf of the State. The Attorney General serves all New Yorkers in numerous matters affecting their daily lives. The Attorney General's Office is charged with the statutory and common law powers to protect consumers and investors, charitable donors, the public health and environment, civil rights, and the rights of wage-earners and businesses across the State. The Attorney General's authority also includes the activities and investigations of the State Organized Crime Task Force and Medicaid Fraud Control Unit. While the Attorney General acts independently of the Governor, the Governor or a state agency may request the Attorney General to undertake specific criminal investigations and prosecutions.

What's Here

Government Consumer Protection Agencies
State Attorneys General

BETTER CONTRACTORS BUREAU LTD | BETTER CONTRACTORS BUREAU LTD

* Provides a consumer protection agency that assists homeowners with contractors.* Investigates consumer complaints regarding home improvement.* Provides homeowner inspections.* Offers mediation in consumer-contractor conflicts.* Provides a consumer guide and a contractors directory.

What's Here

Consumer Protection Agencies
Home Improvement/Repair Complaints
Public Awareness/Education
Contractor Complaints
Mediation

COMMUNITY AND CONSUMER SERVICES | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

* Works to reduce injuries and deaths associated with consumer products. * Develops voluntary industry standards.* Obtains recalls of unsafe products.* Conducts research on potential hazards.* Responds to consumer inquiries.* Offers free publications.

What's Here

General Consumer Complaints
Consumer Protection Agencies

CIVIL RIGHTS BUREAU - NYS ATTORNEY GENERAL | NEW YORK STATE ATTORNEY GENERAL - BINGHAMTON REGIONAL OFFICE

Provides assistance to people regarding various complaints about civil rights issues. Speakers available.

What's Here

Landlord/Tenant Dispute Resolution
State Attorneys General
Government Consumer Protection Agencies
Government Complaints/Government Ombudsman Offices

DIVISION OF CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

* Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

What's Here

Consumer Protection Agencies
Consumer Education
General Consumer Complaints

LICENSING & ENFORCEMENT | RIVERHEAD COUNTY CENTER

Issues licenses to home improvement contractors and handles consumer complaints about work done in Suffolk County in these trades. Resolves home improvement complaints, division investigators advise consumers of their rights as well as offers CE courses. Call for more detailed information.

What's Here

Government Consumer Protection Agencies
Consumer Regulation
Consumer Complaints
Consumer Assistance and Protection
Consumer Services
Home Rehabilitation Services

UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

A national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.

What's Here

Consumer Safety Standards
Food Safety Standards
Consumer Services
Volunteer Opportunities
Consumer Assistance and Protection
Consumer Complaints
Consumer Protection Agencies
Consumer Education

Better Business Bureau, Inc. (Service Group)

What's Here

Consumer Education
Fraud Prevention
Consumer Protection Agencies
Consumer Fraud Reporting
Arbitration
Auto Warranty Scam Reporting
Charity Information
General Consumer Complaints

CONSUMER COMPLAINTS ASSISTANCE | WESTCHESTER COUNTY DEPARTMENT OF CONSUMER PROTECTION

Assists individuals with filing complaints, investigates and mediates consumer complaints against Westchester businesses.

What's Here

Government Consumer Protection Agencies
General Consumer Complaints

CONSUMER FINANCIAL PROTECTION BUREAU | CONSUMER FINANCIAL PROTECTION BUREAU

Works to give consumers the information they need to understand the terms of their agreements with financial companies.

What's Here

Government Consumer Protection Agencies

ORGANIZATION COMPLAINTS | NEW YORK STATE OFFICE OF THE ATTORNEY GENERAL - LOWER HUDSON VALLEY

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

What's Here

Antitrust Complaints
Health Facility Complaints
Charitable Organization Complaints
Government Consumer Protection Agencies

CONSUMER EDUCATION AND AWARENESS | ROCKLAND COUNTY OFFICE OF CONSUMER PROTECTION

Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.

What's Here

Fraud Prevention
Consumer Fraud Reporting
Government Consumer Protection Agencies