Provides general information about products or services, reliability reports, background information regarding local businesses, and the records of the companies complaint handling performances. Accepts complaints against businesses and helps to resolve disputes through mediation or binding arbitration utilizing volunteer arbitration panels. Serves Metropolitan New York, Long Island, and the Mid-Hudson Region.

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Reviews customer issues regarding home improvements, furniture purchases and misleading advertisements. Investigators are assigned to all cases which fall within the jurisdiction of the department. Consumer Complaints also monitors the proper disclosure of refund policies in response to complaints and investigates to ensure compliance with the County's Deceptive Trade Practices regulation. Intake personnel verify the licensing status of contractors and supply callers with information regarding the amount of complaints against a company within the past 5 years and if the complaints are open or closed. Call for more detailed information.

Regional Office of the New York Attorney General serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties. Helps citizens by protecting consumers and investors, charitable donors, the public health and environment, and the rights of wage-earners and businesses. Bureaus represented in the office include: Consumer Frauds and Public Advocacy, Charities and Not-for-Profits, Criminal Prosecutions, Environmental Protection, Organized Crime Task Force, Public Integrity, State Counsel and Litigation, Medicaid Fraud Control Unit, and the Sex Offender Management Bureau.

Safeguards the rights of health care consumers statewide through investigation of and enforcement against insurers, providers, drug companies, and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. Offers a toll-free Healthcare Helpline which provides information and assistance to help resolve consumer health-related complaints and make sure consumers and patients get access to the health care they are entitled to. Can help consumers to: - Challenge health insurers that won’t cover their provider costs - Navigate the complex health care system - Target health care organizations that have fraudulent, misleading, or deceptive practices Also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws, and advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.

A national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.

Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.

Protects, educates and represents consumers through investigating/resolving consumer complaints, educating/advocating on behalf of consumers and researching/analyzing consumer issues. Visit website for additional information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

As head of the Department of Law, the Attorney General is both the “People's Lawyer” and the State's chief legal officer. As the “People's Lawyer,” the Attorney General serves as the guardian of the legal rights of the citizens of New York, its organizations and its natural resources. In their role as the State's chief legal counsel, the Attorney General not only advises the Executive branch of State government, but also defends actions and proceedings on behalf of the State. The Attorney General serves all New Yorkers in numerous matters affecting their daily lives. The Attorney General's Office is charged with the statutory and common law powers to protect consumers and investors, charitable donors, the public health and environment, civil rights, and the rights of wage-earners and businesses across the State. The Attorney General's authority also includes the activities and investigations of the State Organized Crime Task Force and Medicaid Fraud Control Unit. While the Attorney General acts independently of the Governor, the Governor or a state agency may request the Attorney General to undertake specific criminal investigations and prosecutions.

Works to give consumers the information they need to understand the terms of their agreements with financial companies.

Develops informational materials on current consumer issues, available in print or on the internet, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet safety, and financial literacy.

Receives and evaluates consumer complaints, applies protection laws, and mediates during resolutions. Utility Company complaints also appropriate for this office.

Responsible for enforcing the provisions of the Communications Act, the Commission's rules, orders, and various licensing terms and conditions. The mission is to investigate and respond quickly to potential unlawful conduct.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.