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CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

* Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

Categories

Consumer EducationConsumer Protection AgenciesGeneral Consumer Complaints

Physical Address

99 Washington Avenue, Albany, NY 12231

Hours

M-F 8:30AM-4:30PM.

Voice

(800) 697-1220

Toll-Free | consumer helpline

Fax

(518) 486-3936

Application process

Call or e-mail for information.

Fee

No fee for services.

Eligibility

None.

Languages

Spanish

Agency info

NEW YORK STATE DIVISION OF CONSUMER PROTECTION

New York State Division of Consumer Protection provides consumer mediation, investigations, research and analysis, develops consumer education materials and represents complaints before the Public Service Commission and other State/Federal agencies.