CONSUMER SERVICES - NYS CONSUMER PROTECTION | NEW YORK STATE CONSUMER PROTECTION DEPARTMENT

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

Physical Address

One Commerce Plaza, Albany, NY 12210

Hours

Mon 8:30am - 4:30pm; Tue 8:30am - 4:30pm; Wed 8:30am - 4:30pm; Thu 8:30am - 4:30pm; Fri 8:30am - 4:30pm;

Application process

Varies by service

Fee

Free

Eligibility

Available to New York State residents.

Languages

Interpretation services available

Agency info

NEW YORK STATE CONSUMER PROTECTION DEPARTMENT

Serves as New York State's primary resource for information and enforcement of issues.