NEW YORK STATE, CONSUMER PROTECTION BOARD | NEW YORK STATE, CONSUMER PROTECTION BOARD

receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

Physical Address

99 Washington Ave, Consumer Assistance Unit, Albany, NY 12231-0001

Hours

Mon 8:30am - 4:30pm; Tue 8:30am - 4:30pm; Wed 8:30am - 4:30pm; Thu 8:30am - 4:30pm; Fri 8:30am - 4:30pm;

Voice

(800) 214-4372

Toll-Free | gas price hotline

Voice

(800) 697-1220

Toll-Free | consumer help line

Voice

(518) 474-8583

Main | consumer complaint unit

Voice

(800) 214-4372

Toll-Free | gas price hotline

Voice

(518) 474-8583

Main | consumer complaint unit

Voice

(800) 697-1220

Toll-Free | consumer help line

Agency info

NEW YORK STATE, CONSUMER PROTECTION BOARD

investigates, receives and refers consumer complaints, intervenes in proceedings before the Public Service Commission, as well as other state, local and federal agencies. recommend new laws and amendments for consumer protection. coordinates activities of all state agencies performing consumer protection functions, initiates and encourages consumer protection programs.