Division of Consumer Protection - Erie County Department of Public Advocacy

95 Franklin Street, Suite 624, Buffalo, NY 14202

Eligibility

Open to all. Service Area: Erie County residents.

Hours

Monday-Friday, 8:30am - 4:30pm.

(716) 858-8307

Voice - Main Phone

(716) 858-8311

Fax

(716) 858-1987

Voice - Complaints & Inquiries

www3.erie.gov/publicadvocacy

Application process

Consumers with general questions or concerns should call or email. Complaints can be filed online at Erie.gov/CPcomplaint

Fees

Free

Service area

Erie County, NY

Description

Ensures that Erie County's residents have access to education, information, and resources regarding consumer protection. The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

Data provided by

211 Western New York

What's Here

Government Consumer Protection Agencies Consumer Product Safety Complaints Consumer Education

Providing organization

Erie County Department of Public Advocacy