Offers weekly trip to YMCA in Bayshore. Includes basketball, dance, exercise and weight training room. Must call by Friday 2pm to reserve a spot on the van. First come, first served.

Provides a 24-hour suicide prevention hotline to help anyone in an emotional crisis.

Provides individual and/or family counseling, support and educational groups, crisis intervention, housing referrals, advocacy with community services, case management, independent living skills, and intervention with runaway and homeless youth with the assistance of New York State Licensed Clinical Social Workers.

**THIS AGENCY HAS DISCONTINUED SERVICES AS OF MARCH 14, 2025** Provides crisis intervention, advocacy services, case management, and information and referrals to adult victims of domestic violence and rape/sexual assault. Assists in filing for crime victims compensation, accompanies clients to court, police interviews, and court hearings.

Provides information to crime victims regarding compensation for medical bills, mental health counseling, occupational rehabilitation expenses, funeral expenses, lost wages, loss of support and repair or replacement of essential property damaged, lost, or destroyed due to a crime.

MHAW: Mental Health Helpline is available to those who need assistance to access behavioral health services and information for themselves, and family or friend, or community group

Provides suicide prevention services to anyone in crisis or emotional distress.

Provides crisis intervention and support services to anyone who is a survivor of sexual assault or domestic violence and to their families. All services are confidential. Trained counselors are available 24 hours a day, 7 days a week to provide information and support, enabling clients to make informed choices concerning medical, legal, and counseling needs, while offering advocacy and information about their rights. Counselors offer short-term counseling (6-8 sessions); medical, legal, and court accompaniment; crisis intervention for sexual assault survivors and their significant others; support through medical examinations and treatment; advocacy and support during interaction with law enforcement; individual consultations with professionals; community education programs; professional training programs; and referrals for additional needed services. Serves as the point of contact for domestic violence shelter placement in Wyoming County. Victims of domestic violence in Wyoming County who are in need of shelter placement referral should call 585-786-5450 or 585-623-5299.

Oversees one of the nation’s largest Substance Use Disorder and problem gambling systems of care with approximately 1,700 prevention, treatment, harm reduction, and recovery programs serving over 730,000 individuals per year. This includes the direct operation of 12 Addiction Treatment Centers where doctors, nurses, and clinical staff provide inpatient and residential services to over 5,000 individuals per year.

Offers a 24-hour crisis intervention hotline providing advocacy at all hours for victims of sexual assault. Programming also includes transportation, court accompaniment and preparation, individual and group counseling, community education, primary prevention, crime victim compensation assistance through NYS Office of Victim Services, and outreach to rural victims of sexual assault.

Provides a 24-hour crisis intervention hotline, 24-hour advocacy, group counseling, transportation, court accompaniment and preparation, and compensation claim form assistance through NYS Office of Victim Services.

Provides crisis intervention and support services to survivors of sexual assault and their families. Services include a 24-hour hotline; crisis intervention for sexual assault survivors and their significant others; short-term counseling; support through medical examinations and treatment; advocacy and support during interaction with law enforcement; court accompaniment; individual consultations with professionals; community education programs; professional training programs; and referrals for additional needed services.

The Mobile Crisis Team is a team of Licensed Mental Health Professionals, Support Staff, and Peer / Family Advocates available to any Chautauqua County resident experiencing a mental health crisis or distress during non-business hours. The Mobile Crisis Team provides access to Licensed Mental Health Professionals for telephone and/or face to face mental health assessment and crisis intervention, resolution of crisis in the least restrictive setting and least intrusive manner possible, prevention of unnecessary emergency department (ED) visits, and linkage to appropriate community mental health resources for ongoing treatment and stabilization. Monitoring services are also provided for up to 72 hours for individuals who have been released from mental health hospital stays. Also offers mental health training for community organizations and mental health professionals.

Provides phone counseling, support, and referrals to emergency shelter for victims of domestic violence and sexual assault.

Free and confidential 24/7 crisis helpline answered by skilled listeners. Provides a safe and non-judgmental source of support for individuals in any type of crisis. The helpline can also be reached by texting 741741. This program is a collaboration between Orleans and Genesee County's Mental Health Departments.

Investigates reports alleging child abuse or neglect. The purpose of Child Protective Services (CPS) is to ensure that children are safe and to prevent any future abuse or neglect through the provision of supportive services. Protects children from physical abuse, neglect, and sexual abuse by their parents and caretakers. Also helps families obtain needed services to guarantee their children are safe from harm. When a child is not safe at home, placement of the child outside the home will be considered. The child's placement may be done on a voluntary basis, with the parents' approval, or on a non-voluntary basis, at the direction of the court. Once a child is determined to be safe, an evaluation of risk or likelihood of future neglect is made. It is then ascertained if any services are needed to ensure that this risk is minimized.

Offers real-time one-on-one support 24/7 from trained peer advocates via phone, text, and online chat services at www.loveisrespect.org. Peer advocates are trained to offer support, information, and advocacy to those involved in unhealthy or abusive dating relationships as well as concerned parents, teachers, clergy, law enforcement, and service providers. For support via texting, text "LOVEIS" to 22522.

Provides safe housing and related support services for victims of domestic violence and their children under the age of 18 including emergency housing, hotline, case management, court advocacy, and referrals to Legal Aid regarding divorces, custody, and order of protection.

A hospital diversion program for people going through psychological crisis. The goal of the Respite is to provide recovery-oriented, trauma-informed peer support and formal support in a community setting.

Provides a 24-hour crisis intervention hotline, 24-hour advocacy, group counseling, transportation, court accompaniment and preparation, and compensation claim form assistance through NYS Office of Victim Services.

Provides 24 hour crisis intervention and supportive counseling to all callers in Chautauqua County. Serves as the local connection for National Suicide Prevention Hotline. Additional services include: specialized Kids' Helpline and access to mobile teams.