HIICAP provides free, accurate and objective information, counseling, assistance and advocacy on Medicare, private health insurance, and related health coverage plans. HIICAP helps people with Medicare, their representatives, or persons soon to be eligible for Medicare. In person, or over the phone, trained staff and volunteers will answer your questions.

Administers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.

Offers information and services regarding Medicare, including eligibility (65+ yrs and younger people including those with disabilities, have permanent kidney failure, or ALS (Lou Gehrig''s disease) and enrollment. Contact for replacement Medicare card or go online at www.socialsecurity.gov If your Medicare card is lost or stolen, report it immediately.

Services are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly including Computer Basics for Seniors, Senior Advocate, AARP defensive driving course, and Homebound Services. Also offers and AARP Free Tax Counseling for Seniors. Please call for more information.

Processes applications for a variety of health insurance programs including Medicaid, Medicaid Managed Care, Family Health Plus (FHP), and Prenatal Care Assistance Program (PCAP), Family Planning Benefits Program (FPBP), Baby/Adult Diaper Assistance, Medicaid Buy-In for Working People with Disabilities (MBI-WPD), and the Medicare Savings Program (MSP). Also provides transportation for Medicaid recipients requiring Medicaid-covered services.

Offers information and referral about a variety of needs for individuals who require long term care. Also provides support, respite, counseling, and guidance services for those who are home care givers, including a range of services and varying levels of assistance for those who are long-term caregivers. Also provides a monthly support group with dinner and respite services.

Provides assistance in understanding Medicare, Medigap, policies and planning, private insurance, retiree and employer insurance, EPIC, Medicare Part D, the Medicare Savings Program and basic Medicaid eligibility.

Administers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.

The Health Insurance Information Counseling and Assistance program (HIICAP) is your source for free, current, and impartial information, counseling and advocacy services concerning health care coverage for seniors. Through our hotline and our volunteer counselors, we can provide you or family members with Medicare information on all aspects of health insurance including Medicare Parts A, B, C and D and EPIC.

Provides counseling and assistance to older individuals and their families regarding Medicare, Medicaid, Medi-Gap, HMOs, EPIC and long term care insurance. Services offered include: information and education policy review and comparison client advocacy in problem and complaint resolution assistance with claim tracking and submission consumer protection assistance appeals and hearings assistance with eligibility and entitlement requirements

The Health Insurance Information Counseling and Assistance Program (HIICAP) supplies people over 60 with counseling regarding Medicare A, B and D, QMB, SLMB, retiree health plans, other health insurance, medigap policies, long term care insurance, claim processing, EPIC, etc. THe Office for the Aging needs volunteers for its health insurance counseling helpline. To become a volunteer, one must go through HIICAP training

Lifelong's Health Insurance Information Counseling & Assistance Program (HIICAP) offers assistance to persons of all ages who are trying to understand their Medicare coverage. If you have questions about Medicare and related insurance, or if you are having trouble paying for Medicare, or any related problems or issues, please turn to HIICAP.Every week HIICAP's certified volunteer insurance counselors meet one-to-one at Lifelong with individuals who have questions about Medicare. Frequently HIICAP is helping people understand the framework of Medicare:Part A is hospital insurance;Part B is medical insurance;Part C is the option of a Medicare Advantage Plan (through a private insurance company); andPart D is Medicare prescription drug coverage (also through a private insurance company).In addition counselors provide information on Medicare supplement policies. The most common concern brought to HIICAP is the issue of cost - keeping insurance and health care costs within each person's budget. Those concerns are addressed in a number of ways, including:*Informing persons with low incomes about options which can assist them: the Medicare Savings Program, the Part D Extra Help Program, and Medicaid;*Comparing the costs and the coverage offered through Medicare supplement policies and Medicare Advantage Plans;*Taking a look at New York State's EPIC program, which can help with drug costs for people 65 and older.In each appointment, the starting point is your individual situation, your questions and concerns. If you wish to meet with a certified counselor, just call Lifelong at 607-273-1511 and make an appointment. Appointments are typically Wednesday mornings, but accommodations may be made to work with your schedule if Wednesday mornings are not suitable for you.

Provides assistance with finding and enrolling in a health plan that fits the client's budget and healthcare needs for anyone in the community.

* Offers Health Insurance, Information, Counseling and Assistance Program/HIICAP that provides: Information and assistance regarding health insurance programs Assistance filling out forms Programs to identify health care waste, fraud and abuse Elderly Pharmaceutical Insurance Coverage/EPIC prescription assistance program* Services provided on behalf of Office for the Aging by Lifespan of Greater Rochester Inc.

Provides one-on-one assistance and community trainings about health insurance and access to health care.

Provides assistance with finding and enrolling in a health plan that fits the client's budget and healthcare needs for anyone in the community.

Provides information, education, and counseling about Medicare and other health insurances for those who are enrolled or soon to be eligible for Medicare.

* Offers comprehensive outpatient HIV, Hepatitis C medical care. Confidential rapid HIV testing Education and counseling Nutritional evaluation Case management Assistance in obtaining health insurance (DHS, SSI, SSD, ADAP)

Educates seniors about Medicare plans and Buy-In programs, prescription plans, Medigap plans, New York State Elderly Prescription Drug Assistance Program (EPIC), and Medicaid related plans. Offers seniors the ability to call regarding any health care issues that they may encounter with their current situation.

Provides assistance with finding and enrolling in a health plan that fits the client's budget and healthcare needs for anyone in the community.

Free information and assistance with:

• Medicare Prescription Drug Plans
• Medicare Advantage Plans
• Medigap Supplemental Plans
• EPIC - NYS Prescription Benefit for Seniors
• Extra Help Low Income Subsidy
• Medicare Savings Program

* Assists individuals of any age with Medicare or applying for Medicare insurance to understand their options, enroll in coverage, or trouble-shoot any issues. Monthly Medicare 101 classes are offered for free. See website for dates and times.

Provides information for residents 60 years of age or older when they need help understanding the various health insurance options such as Medicare, supplemental insurance policies (Medigap policies), prescription drug plans (Medicare Part D), EPIC and Medicare Advantage plans.

Provides one-on-one assistance to help individuals enroll in government sponsored health insurance programs, such as Medicaid, Homecare Medicaid, Nursing home Medicard, and Medicare Saving Programs
Offers home visits as needed.