LIFELONG, HEALTH INSURANCE INFORMATION/COUNSELING & ASSISTANCE PROGRAM (HIICAP) | LIFELONG

Lifelong's Health Insurance Information Counseling & Assistance Program (HIICAP) offers assistance to persons of all ages who are trying to understand their Medicare coverage. If you have questions about Medicare and related insurance, or if you are having trouble paying for Medicare, or any related problems or issues, please turn to HIICAP.Every week HIICAP's certified volunteer insurance counselors meet one-to-one at Lifelong with individuals who have questions about Medicare. Frequently HIICAP is helping people understand the framework of Medicare:Part A is hospital insurance;Part B is medical insurance;Part C is the option of a Medicare Advantage Plan (through a private insurance company); andPart D is Medicare prescription drug coverage (also through a private insurance company).In addition counselors provide information on Medicare supplement policies. The most common concern brought to HIICAP is the issue of cost - keeping insurance and health care costs within each person's budget. Those concerns are addressed in a number of ways, including:*Informing persons with low incomes about options which can assist them: the Medicare Savings Program, the Part D Extra Help Program, and Medicaid;*Comparing the costs and the coverage offered through Medicare supplement policies and Medicare Advantage Plans;*Taking a look at New York State's EPIC program, which can help with drug costs for people 65 and older.In each appointment, the starting point is your individual situation, your questions and concerns. If you wish to meet with a certified counselor, just call Lifelong at 607-273-1511 and make an appointment. Appointments are typically Wednesday mornings, but accommodations may be made to work with your schedule if Wednesday mornings are not suitable for you.

Physical Address

119 West Court Street, Ithaca City, NY 14850

Hours

Mon 9:00 - 4:00; Tue 9:00 - 4:00; Wed 9:00 - 4:00; Thu 9:00 - 4:00; Fri 9:00 - 4:00;

Fax

(607) 272-8060

Fax

(607) 272-8060

Application process

Call for appointment

Fee

Free

Eligibility

HIICAP assists persons on Medicare. Persons can be on Medicare because they are over 65 and older or if they have been on Social Security Disability for 24 consecutive months.

Languages

English

Agency info

LIFELONG

The mission of Lifelong is to enhance the lives of people over 50 in Tompkins County. Services provided:-free Medicare Counseling-free Tax Preparation-lifelong learning classes from astronomy to yoga-exercise classes from Strength Training to Tai Chi-Social groups, including Bridge, Scrabble, Men's Saturday am group, book clubs, etc.Currently offering in-person, hybrid and virtual opportunities in light of the COVID pandemic.Masks must be worn at the present time, regardless of vaccination status.