Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

regulates and controls manufacture and in-state distribution of alcoholic beverages determines to whom licenses to serve or sell alcoholic beverages are issued enforces alcoholic beverages lawsComplaints are accepted by telephone or online form at https://www.tran.sla.ny.gov/JSP/complaintreg/ComplaintRegistryPage.jspOffice serving Cortland County: 80 South Swan StreetAlbany, NY 12210-8002Office serving Tompkins County:535 Washington St.Buffalo, NY 14203

Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

Satellite Offices (Rensselaer County Residents ONLY)

Hoosick Falls Site
John J. Murphy Senior Center, Hoosick Falls, NY 12090
Wednesday, 10 AM - 2 PM

* Responsible for supervising charitable organizations to protect donors and recipients from dishonest practices in soliciting and managing charitable resources.* Supervises activity of foundations and other charities to ensure their funds and property are appropriately used and protect the community.* Maintains registry of charities and fundraising professionals.* Investigates complaints that include: Wrongdoing by charitable businesses, trusts, or other nonprofit organizations. Fraudulent or misleading solicitation and improper spending of money for charitable purposes. Inappropriate activities of executors, administrators, trustees, and personal representatives responsible for honoring pledges or gifts to charity.

Gathers and investigates complaints of abuse, neglect and violation of rights for anyone with disabilities.

* Offers assistance in filing complaints against debt collection agencies who have used unacceptable behavior.

Assists families with complaint applications regarding cemetery fraud, etc, and investigates these complaints.

* Accepts and investigates complaints and consumer fraud reports from individual consumers.

* Provides confidential mediation and conflict resolution services. Divorce mediation and Arbitration Child custody and visitation Community mediation for quality of life issues, e.g. neighbor disputes, small claims, contractor, homeowner, landlord/tenant Restorative justice Special education mediation Vehicle lemon law Commercial arbitration Training - Conflict resolution, employee disputes, peer mediation for schools

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Provides a consumer protection agency that assists homeowners with contractors.* Investigates consumer complaints regarding home improvement.* Provides homeowner inspections.* Offers mediation in consumer-contractor conflicts.* Provides a consumer guide and a contractors directory.

* Offers a hotline to report suspected child abuse. Assistance with emergency placement of abused or neglected children at risk. Assessment for requests for foster care and adoption. * Provides a registry of child abuse reports in New York State to encourage more complete reporting of child abuse and maltreatment.

Investigates and prosecutes professional misconduct or failure to meet expected standards of practice in all professions, including health programs, except medicine.

Assists callers who report possible violation of regulations or other concerns about day care program or provider.

* Provides confidential mediation and conflict resolution services. Divorce mediation and Arbitration Child custody and visitation Community mediation for quality of life issues, e.g. neighbor disputes, small claims, contractor, homeowner, landlord/tenant Restorative justice Special education mediation Vehicle lemon law Commercial arbitration Training - Conflict resolution, employee disputes, peer mediation for schools

Provides surveilleance and plan approval of public water supplies, wastewater treatment plants, individual properties, realty subdivisions, and residential developments. Conducts stream monitoring, pollution investigation, toxic waste surveillance, and ionizing radiation installation inspections.

* Provide this phone number to individuals who would like to make a complaint about the Summer Food Service Program.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

MUST HAVE REFERRAL FROM HUMAN SERVICE AGENCY TO ACCESS FOOD PANTRY. Dial 2-1-1 or 1-800-901-2180 DURING BUSINESS HOURS 7:30 AM - 4:30 PM MON-FRI FOR REFERRAL.Provides emergency food service through food pantries located throughout Broome County. Boxed/canned food given at food pantries to provide 3 nutritious meals per day for 5 days, and fresh produce when available. FORMULA available at CHOW warehouse by appointment with approved referral by WIC.Food and/or Formula Referral requires client info: names, date of births, address for all in the household. Usage for food pantry under normal circumstances 12x/yr. Referrals accepted at 2-wk intervals.

* Report the misconduct of New York State licensed professionals. Acupuncture, architecture, audiology, chiropractor, CPA, dentistry, land surveying, landscaping, massage, medicine, nursing, occupational therapy, optometry, physical therapy, podiatry, shorthand reporting, social work, speech pathology and veterinary medicine and many more. No physician assistants or doctors. Call for complete list.

Prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices.

Ensures that residents of Nassau County are treated fairly in all consumer transactions. Consumer Complaints are investigated by our Consumer Protection Investigators who work diligently with contractors and businesses to resolve consumer issues. Our Licensing Department licenses and regulates many businesses, which operate in Nassau County. Consumers have the ability to Search businesses with valid licenses function on the website. The Weights and Measures Division inspects and tests the accuracy of all scales in retail establishments located in Nassau County, to ensure that they are correct. Gas pumps and heating oil delivery trucks are also tested for accuracy and to confirm that the amount of product dispensed is correct. The Taxi & Limousine Division regulates and issues licenses to “for hire” vehicle drivers (other than Uber and Lyft) and registers “for hire” vehicles, such as prom limos. The dedicated bilingual Front Desk staff are available to help consumers with questions and assist with the filing of consumer complaints. They also help contractors and businesses submit their license applications. Call for detailed information regarding all services offered.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Investigates and prosecutes professional misconduct or failure to meet expected standards of practice in all professions, including health programs, except medicine.

Handles Civil Court: jurisdiction limited to damages up to $15,000, Small Claims Court - simplified procedure, damages up to $5,000, Landlord & Tenant Court - housing proceedings and evictions, Town Ordinance offenses and Community Court offenses prosecuted by the Towns.