regulates and controls manufacture and in-state distribution of alcoholic beverages determines to whom licenses to serve or sell alcoholic beverages are issued enforces alcoholic beverages lawsComplaints are accepted by telephone or online form at https://www.tran.sla.ny.gov/JSP/complaintreg/ComplaintRegistryPage.jspOffice serving Cortland County: 80 South Swan StreetAlbany, NY 12210-8002Office serving Tompkins County:535 Washington St.Buffalo, NY 14203