A federally funded program administered by New York State to assist low income families with their energy needs. Multiple components are available to residents while funding is available. Home Energy Assistance Program (HEAP) components include Regular and Emergency benefit assistance towards heating and electricity costs, furnace repair, replacement, clean and tune, and cooling assistance. All approved benefits result in a credit on the heating or electric bill, or a delivery of fuel, equaling the benefit amount. Programs run annually until funding is exhausted. The Regular HEAP Benefit is closed. The Emergency HEAP Benefits is closed. The Heating Equipment Repair & Replacement (HERR) Benefit opened October 1st, 2024. The Clean & Tune Benefit opened October 1st, 2024. Applicants must meet all HEAP eligibility criteria in order to be eligible for the Heating Equipment Clean and Tune benefit. The Cooling Assistance Benefit is closed. Applicants must meet all HEAP eligibility criteria and a household member must have a medical need in order to be eligible for the Cooling benefit. All applicants are required to provide medical documentation that their medical condition is exacerbated by extreme heat, unless there is a vulnerable member in their household. This is defined as being over the age of 60 or under the age of 6. For complete details, visit New York State's HEAP web page: https://otda.ny.gov/programs/heap/

A federally funded program administered by New York State to assist low income families with their energy needs. Multiple components are available to residents while funding is available. Home Energy Assistance Program (HEAP) components include Regular and Emergency benefit assistance towards heating and electricity costs, furnace repair, replacement, clean and tune, and cooling assistance. All approved benefits result in a credit on the heating or electric bill, or a delivery of fuel, equaling the benefit amount. Programs run annually until funding is exhausted. The Regular HEAP Benefit is closed. The Emergency HEAP Benefits is closed. The Heating Equipment Repair & Replacement (HERR) Benefit opened October 1st, 2024. The Clean & Tune Benefit opened October 1st, 2024. Applicants must meet all HEAP eligibility criteria in order to be eligible for the Heating Equipment Clean and Tune benefit. The Cooling Assistance Benefit is closed. Applicants must meet all HEAP eligibility criteria and a household member must have a medical need in order to be eligible for the Cooling benefit. All applicants are required to provide medical documentation that their medical condition is exacerbated by extreme heat, unless there is a vulnerable member in their household. This is defined as being over the age of 60 or under the age of 6. For complete details, visit New York State's HEAP web page: https://otda.ny.gov/programs/heap/

Provides food and clothing pantry services. Serves as a surplus food distribution site. Lunch served on weekdays by Maudie Mae's Community Kitchen. Free Thanksgiving and Christmas meals provided, along with a Breakfast With Santa. Holiday baskets also available for residents of Eastern Orleans County, including the Village of Holley, Town of Clarendon, and Town of Murray. Provides family development/case management services. Offers public access computers with internet and senior activities including bingo and crafts. When funding is available, provides rent and utility assistance in emergency situations under specific circumstances; clients should reach out and share their circumstances to learn whether they'd be eligible. Also offers a health clinic which provides the following: - Telehealth services - Health coach services, including health referrals and guidance on health insurance - Visits from Oak Orchard Health's mobile health unit, which provides lab services and a nurse practitioner

Provides a grant to veterans and their families for up to 4 months to help meet a basic need, which may include rent, mortgage, and utilities. Grants will be paid directly to those who are owed the funds on behalf of the veteran. ##Veteran##

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components Regular HEAP benefit: assists low-income individuals with the cost of heating their homes. Regular HEAP applications: Opened November 1, 2023 (Closing Date: April 12, 2024). Emergency HEAP benefit: assists low-income individuals facing a heat or heat-related energy emergency Opened January 2, 2024. Heating Equipment Repair or Replacement (HERR): assists low-income homeowners repair/replace their furnaces. Heating Equipment Repair or Replacement applications. Heating Equipment Clean & Tune: provides equipment inspections and cleanings before the start of the heating season. Heating Equipment Clean & Tune Component Applications. Cooling Assistance: provides cooling assistance (vendor-installed air conditioner or fan) to HEAP-eligible households. Must complete a paper Cooling Assistance Application. Opened April 15, 2024. Closing date: July 22, 2024.

National Grid has 9 Consumer Advocates that cover 40 counties in Upstate New York. We work one-on-one with National Grid customers and community agency staff. National Grid Advocates are prepared to help our customers experiencing financial difficulties by offering: specialize payment arrangements deferred payment agreements bill extender program third party notification budget plan on line bill-pay

Provides a discount on monthly broadband bills for qualifying low-income households. Assistance includes up to a $30/month discount on internet service ($75/month if household is on qualifying Tribal lands) and a one-time discount of up to $100 for a laptop, tablet, or desktop computer.

* Provides utility gas and electric bill payment assistance for eligible National Grid customers.

Limited emergency financial assistance to Tioga County, NY residents only. Job board. Financial assistance determined on case-by-case basis and may available for security deposits, emergency prescriptions, heating assistance and utilities to avoid shut-off. Offers budget counseling. Depending on donations, may have school supplies.

* Provides a food pantry, hygiene products, and cleaning supplies. * Offers clothing.* Offers household goods.* Provides funds as available for various needs; rent, gas and electric bill payment, car repairs and medication/prescription payment assistance.

* Provides heating grants for income-eligible RG&E customers who have an active disconnect notice in the RG&E and NYSEG service areas. This program is fuel blind and grants are $200, available once per season.* Provides heating grants for active-duty military personnel and veterans and their partners who have an active disconnect notice (no income requirement).

Offers individuals assistance to apply for HEAP benefits.

Update June 2025- the ALICE program is out of funding. The program is closed indefinitely. Check back for updates including the limited funding assistance expected later this summer for individuals coming out of homelessness. Assistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link below to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:https://forms.gle/9XfAjbZzDF4Yegwr7

CAPTAIN's Family Assistance program offers advocacy and assistance in accessing emergency funds for basic needs to families in all of Saratoga County.

Provides grants for families who need help with a utility shut off notice or prescription co-pay. Does not assist with rent, vehicle costs or appliances. Assistance ranges from $10 - $300.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

* Offers support services and programs to families in need, such as: Homeless Intervention and Case Management. Supportive Housing Program for Adults. Car Seat Distribution. Health insurance access. Personal Care Pantry. HEAP enrollment. Rapid Re-Housing of Homeless Families. Kinship Care Program. Kinship Care Support Group. Medicaid Transportation Program.

Provides financial help with heating and cooling energy costs for low-income households.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Provides heating assistance to income-tested households for cold weather emergencies. May be available 2x/year. Other components of the program are: cooling, clean & tune, HERR (Heating Equipment Repair/Replacement)HEAP AC Cooling program - 60+ or kids under age 6 who have received HEAP and have not received AC within 5 years auto qualify. If does not meet those qualifications but have a medical condition they need doctor order.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular benefit: assists low income individuals with the cost of heating their home. Regular HEAP applications: Open November. Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency. Open January. Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace. Heating Equipment Repair or Replacement applications: Open November. Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season. Heating Equipment Tune-Up Component Applications: Open November. Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.

Provides assistance to individuals facing eviction or utilities shut-off and may include negotiations with landlords or utility companies, budget planning and direct financial support. Coordinates free legal consultation through the Capital District Women's Bar Association and is offered on a regular basis.

* Dedicates to making phone and internet service more affordable for low-income households.This benefit provides eligible consumers with a monthly discount of up to$9.25. Consumers living on Tribal lands are eligible for an enhanced discountof up to $34.25 per month.