PROJECT SHARE (RG&E AND NYSEG) | HEARTSHARE HUMAN SERVICES OF NEW YORK

* Provides heating grants for income-eligible RG&E customers who have an active disconnect notice in the RG&E and NYSEG service areas. This program is fuel blind and grants are $200, available once per season.* Provides heating grants for active-duty military personnel and veterans and their partners who have an active disconnect notice (no income requirement).

Data provided by

211 Life Line Finger Lakes

Physical Address

89 East Avenue, Rochester, NY 14649

Hours

Phone service: M-F 7:00AM-7:00PM. Closed on holidays.Emergencies: 24 hours.

Voice

(844) 579-5555

Intake | Ask for Project SHARE

Voice

(800) 743-2110

Toll-Free | Customer Service

Voice

(800) 743-1702

Hotline | Natural Gas Odor or Emergencies

Voice

(877) 266-3492

Toll-Free | Payment Arrangements

Voice

(800) 743-1701

Toll-Free | Electricity Interruptions or Emergencies

Voice

(800) 295-7323

Toll-Free | 24 Hour Self Service Line

Application process

Call or visit website for information.

Fee

None.

Eligibility

Applicants must have an active account with either NYSEG or RG&E, meet the HEAP income guideline, have an active disconnect notice, and exhausted all other assistance programs, such as HEAP, food stamps, Medicaid and local or county emergency aid. Active military and well-discharged veterans, regardless of income, can apply. This grant can be received once every 12 months.Eligibility for customers who are active duty military personnel and veterans: Active duty military personnel and well-discharged (honorary or general) do NOT have to meet income guidelines, however there must be an active disconnect notice. The account may be in the spouse's/partner's name. The military member or veteran does not have to reside in the household, however, the spouse/partner must.

Service area

New York

Agency info

HEARTSHARE HUMAN SERVICES OF NEW YORK

HeartShare Human Services is a multi-service organization offering a range of social services.