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Provides travel information and training to help the community navigate through the local and regional transportation systems.
Offers charitable transportation options for those in need of assistance in getting transportation to receive medical treatment. Assistance is provided in the air with commercial airline tickets and volunteer pilots and on the ground with gas cards, bus and train tickets. All requests for rides are made online at http://patienttravel.org/.: Commercial Airline Transportation: administers charitable or deep-discount airline ticket program for patients and patient escorts on behalf of major airlines. Ambulatory patient travel exceeding 750 miles necessitates the use of airline resources. Special circumstances can make it advisable to use these programs for even shorter distances. Ground Transportation: ensures travel for low-income patients by providing gas cards and commercial bus or Amtrak tickets. Patients (with or without escort) must be ambulatory and require no medical monitoring or care en route. These trips are non-local medical care over 50 miles away and the typical trip does not exceed 300 miles. Volunteer Pilot Organizations: volunteer pilots donate their time and plane to transport patients to life-saving medical care. Patients (with or without escort) must be ambulatory and require no medical monitoring or care en route.

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Mercy Transportation
Transportation Expense Assistance
Provides emergency financial assistance one time to help pay for fuel, utility, medical bills, etc.

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Electric Service Payment Assistance
Automobile Insurance Payment Assistance
Automobile Insurance
Gas Money
Automobile Repair Loans
Prescription Expense Assistance
Rent Payment Assistance
Heating Fuel Payment Assistance
Assistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- employment letter- utility or phone bill issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-late rent notice-repair bill- utility bill/shutoff notice- other statement ie insurance, childcare, etcDocument upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link below to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:https://forms.gle/9XfAjbZzDF4Yegwr7

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Appliances
Automotive Repair and Maintenance
Child Care Expense Assistance
Rental Deposit Assistance
Transportation Expense Assistance
Rent Payment Assistance
Undesignated Temporary Financial Assistance
Utility Service Payment Assistance
The 2-1-1 Transportation Specialist is responsible for providing solutions-focused assistance to a caseload of clients, particularly individuals underserved by transportation services, individuals in rural communities, and inter/cross-county commuters lacking consistent access or affordable transportation options.Services includetrip planningassistance with Medical transportation options including Medicaid Transportation Employment related transportation assistanceproviding access to emergency ride home program, free bus passes for TCAT, Gadabout and cross county transit providersassistance with long distance trip planning, help with booking city bus rides (Flixbus, Ourbus)

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Speakers/Speakers Bureaus
Free Transit Passes
Travel Directions/Trip Planning
Non-Emergency Medical Transportation
Outreach Programs
Website Content Management
Emergency Transportation for Commuters
Disability Related Transportation
Transportation Expense Assistance
Transportation Volunteer Opportunities
* Offers a program in partnership with area employers, businesses, and community organizations to create access to education and training institutions and support career advancement in high-demand industries for parents with dependent children at home.* Services Available include: Family-Based Service Navigation. Linkages to Affordable and Safe Child Care. Financial Assistance for Short-term Child Care Stipends. Career Planning and Vocational Assessments. Support Services and Connections to Community Resources. Public Benefits Advocacy and Supports. Job Placement and Job Coaching. Financial Assistance for Career-Related Certifications and Uniforms. Linkages to Short-term Certificate Training Programs. Transportation Assistance.

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Child Care Expense Assistance
Job Training Formats
Vocational Assessment
Transportation Expense Assistance
Supported Employment
Job Finding Assistance
Child Care Provider Referrals
Career Counseling
Work Clothing
Benefits and Services Assistance
Post Disaster Housing Assistance
Economic Self Sufficiency Programs
* Provides assistance to families in need. Services include:
  • Referral to community and government services
  • Rent assistance
  • Transportation related expense assistance
  • Utility/Heat assistance

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Information and Referral
Utility Assistance
Comprehensive Job Assistance Centers
Transportation Expense Assistance
Rent Payment Assistance
Personal Financial Counseling
Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and information and referral.

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Prescription Expense Assistance
General Clothing Provision
Local Bus Fare
Long Distance Bus Fare
Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and baby formula.

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General Clothing Provision
Utility Assistance
Homeless Shelter
Formula/Baby Food
Prescription Expense Assistance
Transportation Expense Assistance
Provides emergency assistance to individuals and families in need, including low-cost prom attire for teens.

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Menstruation Supplies
Utility Assistance
Formula/Baby Food
Holiday Gifts/Toys
Bedding/Linen
Clothing Vouchers
Job Search/Placement
Personal/Grooming Supplies
Free School Supplies
Gas Money
Household Goods Vouchers
General Furniture Provision
Diapers
Automobile Insurance Payment Assistance
Winter Clothing
Update July 2024- The Samaritan Center has a NOEP coordinator that assists with SNAP eligibility and application.Referrals and assistance to low-income residents with urgent needs at its Ithaca offices and food pantries in Danby, Groton and Caroline.Free clothing, personal care products, linens, towels sheets and diapersAccepts gently used donations of bedding (sheets, blankets,etc.), towels and clean clothing for men, women and children, including shoes.Once-a-year emergency financial help when resources are available:Security deposits eligibility requirements:-Tompkins County resident moving within Tompkins County-Ineligible for Department of Social Services security deposit voucher-Family has not received security deposit funds in the past 5 years-Income must be less than 60% AMI guidelines-Assistance must be within the FMR guidelines for the unit size and household size-Application and approval process take about 2 weeks-Applicant can not reside in unit before approved inspection or application approvalUtilities- Must have shut-off notice and denial from DSS during HEAP (they are flexible w/ requiring DSS denial letters).Can do minimal fills for propane.Back rent - when funding is available (similar eligibility guidelines as security deposits program)Prescription medications (controlled substances not eligible)Transportation assistance - bus passes or gas vouchers for: education (semester long), employment (verification required-not to look for employment), or medical appointments within Tompkins County.Limited car repair funding available, applicant needs a quote and mechanic needs a W9. Applicant pays the difference for repairs beyond $500.Moving Assistance (limited funding)- Partnership with Reuse where CC refers to the ReMap program for store credit to get furniture, household goods, appliances, etc., and Reuse provides access to moving truck, driver and movers for up to 2 hours for one move per year.-Move must be within Tompkins County.-Low-income households (60% AMI guidelines)-The program doesn't have the capacity to go up and down multiple floors when moving items.-All items must be packed and prepped for moving.-Items can be moved to a storage facility rather than apartment, if there is not a new apartment lined up yet-Refer to the Samaritan Center for screening.Tompkins County site for:Fidelis, Child Health Plus, Medicaid, and Medicare applicationsFood Stamps screeningAnnual Winter Event "Share the Warmth": clothing drive gathers items at red collection bins throughout Tompkins County. Seeks donations of clean items in good condition (working zippers, no missing buttons, no spots/stains). Typically late November or Early December.

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Winter Clothing
Discounted Telephone Service
Household Goods
Formula/Baby Food
Winter Clothing Donation Programs
Rental Deposit Assistance
Diapers
Utility Service Payment Assistance
Moving Expense Assistance
Prescription Expense Assistance
Transportation Expense Assistance
* Provides Food Vouchers for up to $50 depending on family size. Visitors can receive Food Vouchers once every 90 days (some flexibility during crisis)* Provides bus passes which can be received once every 30 days.

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Food Vouchers
Transportation Expense Assistance
Provides financial assistance to Columbia and Greene County residents experiencing hardship due to illness or injury. Financial assistance to offset expenses associated with medical care such as co-pays and co-insurance, insurance premiums, and prescription drug costs as well other expenses such as rent, utilities, and vehicle gas; and, information and referral to other resources.

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Heating Fuel Payment Assistance
Gas Service Payment Assistance
Undesignated Temporary Financial Assistance
Electric Service Payment Assistance
Gas Money
Rent Payment Assistance
Provides assistance to people who are homeless or experiencing a shelter crisis.

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Return to Point of Origin
Homeless Motel Vouchers
At Risk/Homeless Housing Related Assistance Programs
*Provide direct assistance to low-income individuals and families by providing case management services through a series of assessments. Assistance based on need and includes rent, security deposit, mortgage, utilities (such as gas, electric, heating, water, and sewer), auto insurance and repairs, personal hygiene items, diapers and wipes, furniture, as well as gasoline and bus passes for employment-related services. * Provides information and referrals to the appropriate resources or agencies. * Provides personal financial counseling.

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Mortgage Payment Assistance
Rent Payment Assistance
Electric Service Payment Assistance
Water Service Payment Assistance
Heating Fuel Payment Assistance
Automotive Repair and Maintenance
Diapers
Case/Care Management
Family Counseling
Transportation Expense Assistance
Gas Service Payment Assistance
Sewer Service Payment Assistance
Undesignated Temporary Financial Assistance
Personal Financial Counseling
Personal/Grooming Supplies
Furniture
Provides help with navigating the 511 NY Southern Tier Rideshare services. Helps eliminate transportation barriers to and from medical appointments. Offers bus tokens and gas money to individuals in need of transportation assistance for non-emergency medical appointments, finding employment, groceries, and applying or re-certifying for services at a human service agency.

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Transportation Issues
Bus Fare
Non-Emergency Medical Transportation
Gas Money
Provides funds to help individuals obtain and retain their employment and to become more employable by removing barriers to adequate transportation. includes auto repair grants, insurance payment grants, registration payment grants.

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Automotive Repair and Maintenance
Automobile Insurance Payment Assistance
* Assists military families coping with deployment and injury recovery as they struggle with devastating budget issues. Critical financial assistance is provided for the following services: Auto payment. Auto Repair. Child & dependent care. Dental. Food assistance. Essential home items. Medical. Moving & relocation. Rent & Mortgage. Travel & Transportation. Utilities. Vision Care. Home Repairs.

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Moving Services
Furniture
Eye Care Expense Assistance
Medical Care Expense Assistance
Gas Service Payment Assistance
Automotive Repair and Maintenance
Appliances
Dental Care Expense Assistance
Child Care Expense Assistance
Rent Payment Assistance
Transportation Expense Assistance
Food Vouchers
Electric Service Payment Assistance
Home Rehabilitation Programs
Mortgage Payment Assistance
Food Assistance (Supplemental Nutrition Assistance Program)(607) 274-5201Previously known as Food Stamps, the Federal SNAP program provides low-income households monthly benefits to purchase food. Income and resource standards vary according to age, health, household size and household expenditures.You or your authorized representative can apply for SNAP either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.Temporary Assistance 274-5348Cash assistance program based on income and resources. Assistance can be issued on an ongoing basis or to meet an emergency need for housing or heat/utilities. Visit the NY State Office of Temporary and Disability Assistance website otda.ny.govYou or your authorized representative can apply for Temporary Assistance either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.

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Rental Deposit Assistance
Food Stamps/SNAP
Rent Payment Assistance
Basic Income Maintenance Programs
Automobile Insurance Payment Assistance
Undesignated Temporary Financial Assistance
Automotive Repair and Maintenance
Furniture
* Offers emergency financial assistance for utilities, rent, or security deposit payment.* Provides financial assistance for other needs such as prescriptions, glasses, formula, transportation cost, or some OTC products, based on need and funds available.

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Rent Payment Assistance
Visual/Reading Aids
Transportation Expense Assistance
Prescription Expense Assistance
Undesignated Temporary Financial Assistance
Rental Deposit Assistance
Provides regularly scheduled bus service on various routes in urbanized area 7 days/week.

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Discount Transit Passes
Public Transit Authorities
Local Bus Services
Local Bus Fare
Serves consumers whose transportation needs cannot be met by Medicaid transportation and to ensure they have access to medical appointments and HIV related services. Individuals are provided cab rides, bus tokens, or gas cards to meet with their medical providers.

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Non-Emergency Medical Transportation
Gas Money
Local Bus Fare
Provides assistance to low income individuals and families who need help due to a financial hardship in an emergency situation. Assistance can be rent payment, utility bill payment, medication, automobile insurance payment, home repairs, etc.

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Medical Expense Assistance
Automobile Payment Assistance
Home Maintenance and Minor Repair Services
Rent Payment Assistance
Utility Service Payment Assistance
Undesignated Temporary Financial Assistance
Provides the following services: advocacy, information and referral, food pantry, limited emergency funds, bus tokens for transportation, employment programs, and companionship. Also offers bereavement counseling.

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Individual Advocacy
Comprehensive Information and Referral
Companionship
Job Search / Placement
Bus Fare
Food Pantries
Bereavement Counseling
Undesignated Temporary Financial Assistance

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Gas Money
Prescription Drug Patient Assistance Programs
Specialized Information and Referral