Administers Temporary Assistance including Family Assistance, Safety Net Assistance, SNAP, and childcare assistance. An application for Temporary Assistance is an automatic application for Medical Assistance and SNAP benefits. May be able to assist with rent and mortgage payments, depending on the circumstances. Provides once-only or alternative assistance to applicants, who are low-income and without sufficient resources, in the form of diversion services. May include transportation and work related expense assistance.

* Provides assistance to families in need. Services include:

• Referral to community and government services
• Rent assistance
• Transportation related expense assistance
• Utility/Heat assistance

* Offers emergency financial assistance for utilities, rent, or security deposit payment.* Provides financial assistance for other needs such as prescriptions, glasses, formula, transportation cost, or some OTC products, based on need and funds available.

*Provide direct assistance to low-income individuals and families by providing case management services through a series of assessments. Assistance based on need and includes rent, security deposit, mortgage, utilities (such as gas, electric, heating, water, and sewer), auto insurance and repairs, personal hygiene items, diapers and wipes, furniture, as well as gasoline and bus passes for employment-related services. * Provides information and referrals to the appropriate resources or agencies. * Provides personal financial counseling.

Administers Temporary Assistance including Family Assistance, Safety Net Assistance, SNAP, and childcare assistance. An application for Temporary Assistance is an automatic application for Medical Assistance and SNAP benefits. May be able to assist with rent and mortgage payments, depending on the circumstances. Provides once-only or alternative assistance to applicants, who are low-income and without sufficient resources, in the form of diversion services. May include transportation and work related expense assistance.

* Assists military families coping with deployment and injury recovery as they struggle with devastating budget issues. Critical financial assistance is provided for the following services: Auto payment. Auto Repair. Child & dependent care. Dental. Food assistance. Essential home items. Medical. Moving & relocation. Rent & Mortgage. Travel & Transportation. Utilities. Vision Care. Home Repairs.

Provides emergency financial assistance one time to help pay for fuel, utility, medical bills, etc.

Offers charitable transportation options for those in need of assistance in getting transportation to receive medical treatment. Assistance is provided in the air with commercial airline tickets and volunteer pilots and on the ground with gas cards, bus and train tickets. All requests for rides are made online at http://patienttravel.org/.: Commercial Airline Transportation: administers charitable or deep-discount airline ticket program for patients and patient escorts on behalf of major airlines. Ambulatory patient travel exceeding 750 miles necessitates the use of airline resources. Special circumstances can make it advisable to use these programs for even shorter distances. Ground Transportation: ensures travel for low-income patients by providing gas cards and commercial bus or Amtrak tickets. Patients (with or without escort) must be ambulatory and require no medical monitoring or care en route. These trips are non-local medical care over 50 miles away and the typical trip does not exceed 300 miles. Volunteer Pilot Organizations: volunteer pilots donate their time and plane to transport patients to life-saving medical care. Patients (with or without escort) must be ambulatory and require no medical monitoring or care en route.

Provides travel information and training to help the community navigate through the local and regional transportation systems.

Contracts with a bus company to transport adults to and from their day time treatment program. The department also provides metro cards to various day programs to facilitate client access to those services. Day programs issue metro cards directly to eligible clients in attendance. If you are interested, please contact your day program for additional information and availability. Call for detailed information.

Provides accessibility to community support system for eligible persons who are mentally-disabled by providing van service and bus tokens. Eligibility: Broome County residents with chronic mental illness (18+ yrs).

Provides help with navigating the 511 NY Southern Tier Rideshare services. Helps eliminate transportation barriers to and from medical appointments. Offers bus tokens and gas money to individuals in need of transportation assistance for non-emergency medical appointments, finding employment, groceries, and applying or re-certifying for services at a human service agency.

Provides funds to help individuals obtain and retain their employment and to become more employable by removing barriers to adequate transportation. includes auto repair grants, insurance payment grants, registration payment grants.

Provides free diapers, household items, furniture, dishes, pots and pans, utensils, linens and towels, bed frames and other items, personal hygiene items. Specific items available varies depending on what has been donated. Donations accepted at Community Action Angels Warehouse.

Previously known as Food Stamps, the Federal SNAP program provides low-income households monthly benefits to purchase food. Income and resource standards vary according to age, health, household size and household expenditures.You or your authorized representative can apply for SNAP either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.Temporary Assistance 274-5348Cash assistance program based on income and resources. Assistance can be issued on an ongoing basis or to meet an emergency need for housing or heat/utilities. Visit the NY State Office of Temporary and Disability Assistance website otda.ny.govYou or your authorized representative can apply for Temporary Assistance either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.

Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and information and referral.

Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:

Provides assistance to people who are homeless or experiencing a shelter crisis.

Serves consumers whose transportation needs cannot be met by Medicaid transportation and to ensure they have access to medical appointments and HIV related services. Individuals are provided cab rides, bus tokens, or gas cards to meet with their medical providers.

Supports-for-Health is a pilot project that aims to increase access to critical health related services for Medicaid enrollees in Tompkins, Cortland, Steuben, Chemung, and Schuyler Counties.Cortland County SFH provides transportation to limited CSAs, Nutrition Counseling Sessions, Diabetes prevention classes and chronic disease prevention classes for individuals who are low income

* Offers emergency financial assistance for utilities, rent, or security deposit payment.* Provides financial assistance for other needs such as prescriptions, glasses, formula, transportation cost, or some OTC products, based on need and funds available.

Works with Greyhound Lines Inc to arrange bus ticket home for qualified youth or runaways 12-21 yrs who want to return home.

Provides emergency and regular food, rent, utility and prescriptions assistance to those in need in Owego Village area. Emergency food delivery to anyone 65+ who is housebound or disabled and resides in Owego Village area.