Assistance is available, when funds exist, for food and hygiene products, typically in the form of food vouchers/gift cards. Provides financial assistance, budgeting, advocacy, and referral. Gas cards available to assist with traveling to medical appointments. Counseling offered for depression, stress and anxiety, grief and loss, communication issues, problem solving, family transitions, and parent/child conflicts. Offers grief support groups and Domestic Violence Victims weekly support groups. Confidential location of the Domestic Violence Victims group is shared with women when they call for information. Other support groups may be formed based on need or upon request.

Provides gas cards, bus tokens, and monthly bus passes to help people get to their appointments, including for care coordination / case management, dental care, housing services, legal services, primary or specialty health care, pharmacy, substance use services, mental health services, support groups, and more.

Previously known as Food Stamps, the Federal SNAP program provides low-income households monthly benefits to purchase food. Income and resource standards vary according to age, health, household size and household expenditures.You or your authorized representative can apply for SNAP either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.Temporary Assistance 274-5348Cash assistance program based on income and resources. Assistance can be issued on an ongoing basis or to meet an emergency need for housing or heat/utilities. Visit the NY State Office of Temporary and Disability Assistance website otda.ny.govYou or your authorized representative can apply for Temporary Assistance either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.

Provides accessibility to community support system for eligible persons who are mentally-disabled by providing van service and bus tokens. Eligibility: Broome County residents with chronic mental illness (18+ yrs).

Provides transportation assistance to individuals in order for them to gain/maintain employment. Offers assistance with vehicle repairs, tire replacement, insurance/loan payments, and altnerative methods of transportation.

Serves consumers whose transportation needs cannot be met by Medicaid transportation and to ensure they have access to medical appointments and HIV related services. Individuals are provided cab rides, bus tokens, or gas cards to meet with their medical providers.

Provides emergency assistance/referral services for needs that if not taken care of will affect the immediate health and safety of someone. Cases are reviewed on an individual basis, no monies for rental security deposits provided. Monetary assistance is limited with all other resources having been exhausted. Proof of any monetary need must be provided.

Serves consumers whose transportation needs cannot be met by Medicaid transportation and to ensure they have access to medical appointments and HIV related services. Individuals are provided cab rides, bus tokens, or gas cards to meet with their medical providers.

Provides a transportation assistance program designed to support income eligible households in acquiring transportation so adults may maintain employment.Financial assistance with the following: Vehicle repairs Gas cards Vehicle insurance payments Inspection cost Abstract cost Client DMV Registration Case ManagementThese services will target TANF-eligible households who reside in Otsego County and are working at least 20 hours/week or have a letter of hire to work at least 20hours/week.

*Provide direct assistance to low-income individuals and families by providing case management services through a series of assessments. Assistance based on need and includes rent, security deposit, mortgage, utilities (such as gas, electric, heating, water, and sewer), auto insurance and repairs, personal hygiene items, diapers and wipes, furniture, as well as gasoline and bus passes for employment-related services. * Provides information and referrals to the appropriate resources or agencies. * Provides personal financial counseling.

Serves consumers whose transportation needs cannot be met by Medicaid transportation and to ensure they have access to medical appointments and HIV related services. Individuals are provided cab rides, bus tokens, or gas cards to meet with their medical providers.

Assistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link below to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:https://forms.gle/9XfAjbZzDF4Yegwr7

* Offers emergency financial assistance for utilities, rent, or security deposit payment.* Provides financial assistance for other needs such as prescriptions, glasses, formula, transportation cost, or some OTC products, based on need and funds available.

Provides travel information and training to help the community navigate through the local and regional transportation systems.

Works with Greyhound Lines Inc to arrange bus ticket home for qualified youth or runaways 12-21 yrs who want to return home.

Provides emergency assistance to individuals and families in need, including low-cost prom attire for teens.

Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and information and referral.

Update July 2024- The Samaritan Center has a NOEP coordinator that assists with SNAP eligibility and application.Referrals and assistance to low-income residents with urgent needs at its Ithaca offices and food pantries in Danby, Groton and Caroline.Free clothing, personal care products, linens, towels sheets and diapersAccepts gently used donations of bedding (sheets, blankets,etc.), towels and clean clothing for men, women and children, including shoes.Once-a-year emergency financial help when resources are available:Security deposits eligibility requirements:-Tompkins County resident moving within Tompkins County-Ineligible for Department of Social Services security deposit voucher-Family has not received security deposit funds in the past 5 years-Income must be less than 60% AMI guidelines-Assistance must be within the FMR guidelines for the unit size and household size-Application and approval process take about 2 weeks-Applicant can not reside in unit before approved inspection or application approvalUtilities- Must have shut-off notice and denial from DSS during HEAP (they are flexible w/ requiring DSS denial letters).Can do minimal fills for propane.Back rent - when funding is available (similar eligibility guidelines as security deposits program)Prescription medications (controlled substances not eligible)Transportation assistance - bus passes or gas vouchers for: education (semester long), employment (verification required-not to look for employment), or medical appointments within Tompkins County.Limited car repair funding available, applicant needs a quote and mechanic needs a W9. Applicant pays the difference for repairs beyond $500.Moving Assistance (limited funding)- Partnership with Reuse where CC refers to the ReMap program for store credit to get furniture, household goods, appliances, etc., and Reuse provides access to moving truck, driver and movers for up to 2 hours for one move per year.-Move must be within Tompkins County.-Low-income households (60% AMI guidelines)-The program doesn't have the capacity to go up and down multiple floors when moving items.-All items must be packed and prepped for moving.-Items can be moved to a storage facility rather than apartment, if there is not a new apartment lined up yet-Refer to the Samaritan Center for screening.Tompkins County site for:Fidelis, Child Health Plus, Medicaid, and Medicare applicationsFood Stamps screeningAnnual Winter Event "Share the Warmth": clothing drive gathers items at red collection bins throughout Tompkins County. Seeks donations of clean items in good condition (working zippers, no missing buttons, no spots/stains). Typically late November or Early December.

* Offers emergency financial assistance for utilities, rent, or security deposit payment.* Provides financial assistance for other needs such as prescriptions, glasses, formula, transportation cost, or some OTC products, based on need and funds available.

Provides regularly scheduled bus service on various routes in urbanized area 7 days/week.

Offers individuals and families who are struggling to meet their basic needs assistance which includes a listening ear, referrals to existing programs and services, and when needed, material goods and financial assistance.

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Hamilton County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their 5-year limit of FA). Cash benefits are limited to two years in a recipient's lifeltime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, help with food expenses, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and baby formula.

* Assists military families coping with deployment and injury recovery as they struggle with devastating budget issues. Critical financial assistance is provided for the following services: Auto payment. Auto Repair. Child & dependent care. Dental. Food assistance. Essential home items. Medical. Moving & relocation. Rent & Mortgage. Travel & Transportation. Utilities. Vision Care. Home Repairs.

Provides financial assistance to Columbia and Greene County residents experiencing hardship due to illness or injury. Financial assistance to offset expenses associated with medical care such as co-pays and co-insurance, insurance premiums, and prescription drug costs as well other expenses such as rent, utilities, and vehicle gas; and, information and referral to other resources.