Provides emergency housing placement after hours for the Erie County Department of Social Services (ECDSS). Assesses callers with emergency housing needs to determine if their situation makes them eligible for emergency shelter provided by the County, and provides placement for clients determined to be eligible. Available during hours that the Department of Social Services is closed: Monday-Friday, 4pm-8am; 24 hours a day on holidays and weekends. Also provides transportation for individuals placed after hours for ECDSS by 211 WNY. Over the phone translation services used.

Fall 2025 Update- When the temperature drops below 32 degrees (including wind chill) Code blue is enacted. Contact Dept of Social Services during business hours (M-F 8:30-4:30) , if after business hours contact non emergency dispatch at 607-272-2444 to be connected to on call caseworkerConducts emergency assessments for homeless individuals and families.Domestic Violence ServicesAssistance to persons with emergency need for housing and/or food or are victims of domestic violence. Determines eligibility and refers those eligible to appropriate services. administers Housing First, helping homeless families and individuals obtain housing that otherwise might be unaffordable.(see Social Services Department, T.C., Housing First/STEPH for details) one-time furniture vouchers. If furniture is destroyed by fire, flood, etc, additional voucher can be obtained if individual applies and is determined income-eligible for DSS services. ESG- Emergency Solutions Grant: See separate program record

* Provides emergency housing placement in shelters throughout the county during regular business hours; available to DSS and non-DSS recipients.

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

* Provides case management for veterans who are homeless or facing homelessness. Services include: Housing search assistance. Assistance with shelter placement. Information and referral for other housing assistance programs.

Offers temporary help for individuals and families in need while they work towards self sufficiency.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their 5-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, help with food expenses, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

Provides comprehensive information and referral for human services for Jefferson, Lewis, Onondaga, Oswego, and St. Lawrence counties.

* Provides homeless services for individuals and families in Wayne County.

* Provides public assistance through the following programs: SNAP (Food stamps). Medicaid. Rent payment assistance. Benefit information can be found at www.mybenefits.ny.gov. * Offers emergency housing for individuals and families. * Provides assistance to teenage runaways. * Provides fraud investigation services. Reviews information and investigates complaints of welfare fraud.

* Provides emergency temporary housing placement.

* Provides public assistance through the following programs: SNAP (Food stamps). Medicaid. Rent payment assistance. Benefit information can be found at www.mybenefits.ny.gov. * Offers emergency housing for individuals and families. * Provides assistance to teenage runaways. * Provides fraud investigation services. Reviews information and investigates complaints of welfare fraud.

Educates the public about services available to the homeless of Nassau and Suffolk Counties. Provides a hotline for housing referrals, supplies school backpacks and conducts a one day summer camp for homeless children. Provides coordinated applications to HUD for homeless funding and coordinates services to the homeless from more than 60 nonprofit organizations.

* Offers Peer Support Services through Drug Court and Family Treatment Courts for individuals in recovery. * Offers SSI/SSD Advocacy via DSS referral. * Provides Post-Adoption & Post-Guardianship in-home case management. * Provides homeless Coordination through DSS.

* Provides emergency housing placement in shelters throughout the county during non-business hours; available to DSS and non-DSS recipients.

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

* Provides emergency housing placement in shelters throughout the county during regular business hours.

* Provides emergency housing placement in shelters throughout the county during non-business hours.

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Coordinates shelter assists during and after business hours. Responsible for paying for and assisting in the scheduling of burials for residents of Herkimer County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.