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* Offers general health information. Does not offer medication dosing information. Does not triage symptoms based calls.

Categories

Medical Information Services
* Provides information to people with questions or concerns about the COVID-19 virus.
  • This hotline is not for people experiencing symptoms of COVID-19. Anyone sick or feeling mildly ill, should stay home and monitor their symptoms, call their primary healthcare provider for questions regarding symptoms or, the Upstate University Hospital Triage Line for those without a provider.
*Provides vaccine information and registration on their website.

Categories

COVID-19 Control
Medical Information Services
Vaccine Information

* Offers a helpline that provides information about liver wellness, liver disease, and support services.

Categories

Medical Information Services
* Provides basic information, support, and resources through a toll-free telephone number. * Promotes awareness, prevention, and treatment of mental health issues related to childbearing. * Offers telephone support and trainings. * Offers online and phone support groups/chats. * Provides linkages to local, in-person counseling and support services for mothers and their family members.

Categories

Public Awareness/Education
Medical Information Services
Perinatal Mood and Anxiety Disorders Treatment
* Provides medical information regarding breastfeeding, related topics and equipment. Monthly meetings, in-person, Zoom and post-text meeting via Facebook. Online Meetings: 1st TU 8:00PM in the online group www.facebook.com/groups/LLLofRocOnline/.

Categories

Breastfeeding Support Programs
Breast Pumps
Medical Information Services
Provides health information and referrals through telephone counseling by registered nurses. Call for free health information or assistance including free health information, physician and service referrals, program registration information, disease management assistance, post-discharge support for patients and families, pre-procedure instructions for diagnostic testing, follow-up for health screens and post-discharge care management for open-heart patients, including patient education and assistance with medications.

Categories

Medical Information Services
COVID-19
Physician Referrals
Vaccine Information
Disease Specific Communicable Disease Control
Designated as regional center for 54 counties in Western, Central & Eastern New York. Registered nurses and pharmacists trained in toxicology provide telephone management when poisoning occurs, and supply information regarding poison inquiries. A Poison Information Specialist will ask you some questions, including: Your name and phone number Age and weight of patient Name on container of product Amount involved Time of poisoning Any symptoms
* Provides information about the Zika Virus.
  • Including transmission, onset and symptoms of the disease
  • Testing is available to individuals who have recently been to areas affected by Zika.

Provides medical advice and referrals.
* Provides information on cancer that is easy to understand. Information specialists provide personalized responses to a range of cancer questions, including: Cancer research and clinical trials. Cancer prevention. Risk factors. Symptoms. Early detection. Diagnosis. Treatment. Living with cancer. Quitting smoking.

Categories

Tobacco Use Education/Prevention
Medical Information Services
Talklines/Warmlines

Provides a medical advice line for Veterans. Line is staffed by qualified professionals who can answer health care questions.

* Provides cancer information. Information specialists provide responses to a range of cancer questions, including:
  • cancer research and clinical trials
  • cancer prevention
  • risk factors
  • symptoms
  • early detection
  • diagnosis
  • treatment
  • living with cancer
  • quitting smoking

Categories

Tobacco Use Education/Prevention
Talklines/Warmlines
Medical Information Services
* Provides information about the Zika Virus. Including transmission, onset and symptoms of the disease. Testing is available to individuals who have recently been to areas affected by Zika.
* Provides medical information regarding breastfeeding, related topics and equipment. Monthly meetings, in-person, Zoom and post-text meeting via Facebook. Online Meetings: 1st TU 8:00PM in the online group www.facebook.com/groups/LLLofRocOnline/.

Categories

Breastfeeding Support Programs
Breast Pumps
Medical Information Services
* Provides sexuality and reproduction information, support services, medical services. Services vary by site, but include:Abortion Care. Birth Control. Breast Exams. Colposcopy (offered at some sites). Emergency Contraception. Gender Affirming Hormone Care. Gynecological Care. Health Counseling. HIV Testing, Counseling and Education. HIV Prevention (PrEP). HPV Vaccine. In Control (Rochester). PAP Tests. Pregnancy Testing and Options Counseling.RESTORE Sexual Assault Services. Smoking Cessation. STD Testing and Treatment.

Categories

State/Local Health Insurance Information/Counseling
Pregnancy Counseling
Women's Health Centers
HIV Testing
Transgender Hormone Therapy
Medical Information Services
Obstetrics/Gynecology
Pregnancy Testing
Health/Disability Related Support Groups
Teen Family Planning Programs
Contraception
Public Awareness/Education
Sexually Transmitted Infection Treatment
Talklines/Warmlines
Abortion Referrals
HPV Immunizations
* Offers a helpline that provides information about liver wellness, liver disease, resources and medical referrals.

Categories

Medical Information Services
* Enforces Monroe County Sanitary Code Article ll, General Sanitation and Article lV, Habitable Buildings. This includes integrated pest management.Carbon Monoxide PoisoningTobacco UseHome Fire DeathsHousehold Pests/Rabies and Animal Contact programLead ExposureAsthma Hospitalizations

Categories

Housing Complaints
Pest Control Services
Pre/Post-Exposure Rabies Immunizations
Rabies Vaccinations
Medical Information Services
Rabies Control
* Provides sexuality and reproduction information, support services, medical services. Services vary by site, but include:Abortion Care. Birth Control. Breast Exams. Colposcopy (offered at some sites). Emergency Contraception. Gender Affirming Hormone Care. Gynecological Care. Health Counseling. HIV Testing, Counseling and Education. HIV Prevention (PrEP). HPV Vaccine. In Control (Rochester). PAP Tests. Pregnancy Testing and Options Counseling.RESTORE Sexual Assault Services. Smoking Cessation. STD Testing and Treatment.

Categories

State/Local Health Insurance Information/Counseling
Pregnancy Counseling
Women's Health Centers
HIV Testing
Transgender Hormone Therapy
Medical Information Services
Obstetrics/Gynecology
Pregnancy Testing
Health/Disability Related Support Groups
Teen Family Planning Programs
Contraception
Public Awareness/Education
Sexually Transmitted Infection Treatment
Talklines/Warmlines
Abortion Referrals
HPV Immunizations

Provides a medical advice line for Veterans. Line is staffed by qualified professionals who can answer health care questions.

* Provides medical information regarding breastfeeding, related topics and equipment. Monthly meetings, in-person, Zoom and post-text meeting via Facebook. Online Meetings: 1st TU 8:00PM in the online group www.facebook.com/groups/LLLofRocOnline/.

Categories

Breastfeeding Support Programs
Breast Pumps
Medical Information Services
* Provides social therapy for survivors of stroke or other illnesses. * Offers a peer counseling group. * Offers support for caregivers. * Provides an information line about strokes. Contact and locations listed below:. Rochester Regional 2655 Ridgeway Health System (Unity) 1st Floor Conf Rm Virginia Watts 585-922-5943 3rd TU 9:30AM-11:00AM Westside Stroke Group 3000 Dewey Ave Bethany Church, Church Hall Katie Brudek 585-624-8191 SA 1x/mo 11:00AM-12:00PM Nazareth College Communication Support Group Jessie Preston 585-922-5570 or Melissa Johnson 585-389-4412 1st W 12:30pm-2:00pm 3rd Wed/mo. 12:30PM-1:30PM Right Hemisphere Support Nazareth College Dr. Melissa Johnson 585-389-4412 3rd TH 7:00PM Aphasia Support Group 95 Allen's Creek Rd Bldg 1 Ste 252 Dr. Suzanne Johnson 585314-1807 4 times a year 4:30PM-6:00PM

Categories

Peer Counseling
Medical Information Services
Caregiver/Care Receiver Support Groups
* Operates a phone line answered by registered nurses. Answers health related question and questions after discharge from one of the Upstate University's hospitals. Triage injury or illness for clients with no PCP. Referrals to providers.

Categories

Medical Information Services

Provides a medical advice line for Veterans. Line is staffed by qualified professionals who can answer health care questions.

* Offers a 24 hour Helpline that provides reliable information and support to people with memory loss, as well as, caregivers, health care professionals, and the public.* Offers free community education courses on Alzheimer's disease. * Provides social activities to encourage individuals with Alzheimer's disease to continue engaging in the activities they enjoy. * Offers care consultation that provides needs assessment, planning and problem solving, plan development and support.* Provides education regarding prevention of wandering.

Categories

Missing Persons Location Assistance
Medical Information Services
Adult In Home Respite Care
Public Awareness/Education
Disease/Disability Information
Dementia Management
Emergency Alert
Patient Rights Assistance
* Provides sexuality and reproduction information, support services, medical services. Services vary by site, but include:Abortion Care. Birth Control. Breast Exams. Colposcopy (offered at some sites). Emergency Contraception. Gender Affirming Hormone Care. Gynecological Care. Health Counseling. HIV Testing, Counseling and Education. HIV Prevention (PrEP). HPV Vaccine. In Control (Rochester). PAP Tests. Pregnancy Testing and Options Counseling.RESTORE Sexual Assault Services. Smoking Cessation. STD Testing and Treatment.

Categories

State/Local Health Insurance Information/Counseling
Pregnancy Counseling
Women's Health Centers
HIV Testing
Transgender Hormone Therapy
Medical Information Services
Obstetrics/Gynecology
Pregnancy Testing
Health/Disability Related Support Groups
Teen Family Planning Programs
Contraception
Public Awareness/Education
Sexually Transmitted Infection Treatment
Talklines/Warmlines
Abortion Referrals
HPV Immunizations