* Provides crisis intervention, client/situation stabilization services face-to-face to divert non-lethal individuals from the county's psychiatric emergency departments as well as to find, support and link individuals to mental health services. Some services include: Mental health assessments. Psychotropic medication assessment and interim management as appropriate. Mental hygiene arrests under Article 945. Critical Incident Stress Management - is an intervention protocol developed specifically for dealing with traumatic events. It is a recognized process for helping those involved in a critical incident to share their experiences, vent emotions, learn about stress reactions and symptoms and given referral for further help if required. Workshops/presentations concerning Mobile Crisis Services and trends in the community.

* Provides information and referral services and telephone crisis intervention.* Operates mobile crisis outreach services.* Offers QPR, and Mental Health First Aid youth and adult training courses.

Helps agencies, organizations, businesses, schools and individuals impacted by sudden traumatic loss, such as suicide or other event, regain a sense of control over their lives and promote individual and community healing.Trained, organized teams of community volunteers are available year-round with one team leader rotating on call seven days a week. This is not Mobile Crisis - does not respond 24/7 and does not respond to calls immediately but will accept calls seven days a week to ensure a response is timely response is planned and executedTypical response groups could include a group of students, a group of co-workers, a group of friends, a group of parents and more than one group debrief can be scheduled depending on the size and composition of the individuals requesting services formal interventions: defusings/debriefings informal interventions: information and referral, education, problem solving, practical assistance support can be offered in these ways: small groups, one-to-one, over the telephone, electronically or any combination of these.The team DOES NOT provide counseling or other forms of therapy.Update 1/2022: Post Trauma calls from Cortland County will now come to 2-1-1. Once we determine that this is a post trauma respnse call, not a crisis call, we take contact info and give to Nicole/211 Center Manager to send to the response team

Provides supportive services to emergency workers to help them deal with stressful and traumatic incidents in a healthy way. Examples of such incidents include death or serious injury to a child or fellow emergency worker, a suicide, an injurious accident, or circumstances involving prolonged or extraordinary rescue or recovery operations. Services include pre-incident education, small or large group crisis intervention services, and referral services.

Team of professionals that help individuals e.g., paramedics, police officers, disaster workers who have been involved in emergency operations under conditions of extreme stress or people who have experienced or witnessed a traumatic event such as workplace or school violence, recover from the traumatizing effects of the experience utilizing a therapeutic technique which enables them to process the event and put it behind them. A CISD enables workers to discuss what happened, their role in the event, the impact of the experience and skills for coping with the after-effects. A CISD will generally alleviate the acute stress responses which sometimes appear at the scene or immediately thereafter and will at least inhibit delayed stress reactions which can appear days, weeks or even months later.