ROCHESTER COMMUNITY MOBILE CRISIS TEAM | UNIVERSITY OF ROCHESTER MEDICAL CENTER

* Provides crisis intervention, client/situation stabilization services face-to-face to divert non-lethal individuals from the county's psychiatric emergency departments as well as to find, support and link individuals to mental health services. Some services include: Mental health assessments. Psychotropic medication assessment and interim management as appropriate. Mental hygiene arrests under Article 945. Critical Incident Stress Management - is an intervention protocol developed specifically for dealing with traumatic events. It is a recognized process for helping those involved in a critical incident to share their experiences, vent emotions, learn about stress reactions and symptoms and given referral for further help if required. Workshops/presentations concerning Mobile Crisis Services and trends in the community.

Physical Address

Hours

M-F 7:0AM-12:00AM. SA, SU and holidays 8:00AM-10:00PM. On call after regular hours for emergency level situations. Call 2-1-1/LIFE LINE to request team.

Voice

(585) 275-5151

Main | 2-1-1/life line intake line

Fax

(585) 328-7148

Voice

(585) 529-3721

Main | rcmct intake line

Application process

Through 2-1-1/LIFE LINE or directly calling RCMCT.

Fee

Third party insurance, in full or partial payment, in most instances. Co-pay may be billed to client. Private Pay. Client is informed that services are billable. No client is refused mobile services due to inability to pay. For those with limited income, financial arrangements may be made by contacting the financial advisers at Strong Memorial Hospital.

Eligibility

In a mental health crisis by client's, parent's and/or other observer's definition. No age restrictions. Must reside in Monroe County. Not acutely intoxicated on drugs/alcohol. Not currently violent.

Languages

Call for information.

Agency info

UNIVERSITY OF ROCHESTER MEDICAL CENTER

Strong Hospital offers a wide range of hospital services and specialty centers.