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A gathering place for friendship, enrichment (arts, crafts, cards, games), education, travel, inter-generational activities, luncheons, social clubs (quilting, sewing, knitting, crochet, candy making), social gatherings, wellness workshops, fitness (yoga, tai chi, chair exercise, Pickleball, walking), special events, and Volunteer/Community Service Opportunities. Offers Supportive Services for elderly residents (Senior Advisor, Vision/Hearing assistance program, Memory Minders program, Caregiver support). A Niagara County nutrition lunch site. Information & Assistance for Medicare, Medicaid, various entitlement programs.

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Older Adult Social Clubs
Caregiver Consultation and Support
Congregate Meals / Nutrition Sites
Senior Centers

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General Physical Examinations
Caregiver Training
Medicare
Specialized Information and Referral
Telephone Reassurance
Discount Programs
Caregiver Consultation and Support
Friendly Visiting
Congregate Meals / Nutrition Sites
Extreme Heat Cooling Centers
Long Term Care Options Counseling
Senior Ride Programs
Nutrition Education
Senior Centers
Adult Day Program Centers

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Health / Disability Related Support Groups
Wigs
Housekeeping Assistance
Personal / Grooming Supplies Donation Programs
Natural Hair / Wig Donation Programs
Errand Running / Shopping Assistance
Caregiver Consultation and Support
Home Delivered Meals
Specialized Information and Referral

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Elder Law
Prescription Expense Assistance
General Benefits Assistance
General Legal Aid
Dementia Management
Wellness Programs
Caregiver Consultation and Support
Health Insurance Information / Counseling
Home Health Aide Services
Individual Advocacy
Heating Fuel Payment Assistance
Personal Alarm Systems
Nutrition Education
Case / Care Management
Personal Care
Welfare Rights Assistance
Older Adult Social Clubs
Adult Day Program Centers

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Home Health Aide Services
Nutrition Assessment Services
Health Insurance Information / Counseling
Caregiver Consultation and Support
Immunizations
Personal Alarm Systems
Food Vouchers
General Benefits Assistance
Specialized Information and Referral
Medicaid Applications
Geriatric Counseling
Medicare
Housekeeping Assistance
Non-Emergency Medical Transportation
General Minor Home Repair Programs
Case / Care Management
Individual Advocacy
Personal Care
Food Stamps / SNAP

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Disease / Disability Information
Health / Disability Related Counseling
Specialized Information and Referral
Families / Friends of Individuals With Health / Disabilities Related Issues Support Groups
Special Education Advocacy
Health / Disability Related Support Groups
Caregiver Consultation and Support
Protection and Advocacy for Individuals With Disabilities
AARP put together these targeted, easy-to-use guides to help you find support, make tough decisions and handle conflict during your caregiving journey.

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Caregiver Consultation and Support
Offers services and programs that support the Family Caregivers. The programs are available both in and out of your home to help you care for the Veteran you love and for yourself.

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Veteran Benefits Assistance
Caregiver Consultation and Support
Provides the following services: - Information and referral on all services - Long-term care needs of the elderly - In-home assessment of elderly clients and development of specialized care plan - Case management to link clients to needed services - Advice for clients and family Also provides home health services and adult day care to eligible clients as funding permits; may be able to share cost for home health and adult day care services. Caregiver Resource Center has been developed to offer support, information, and services to those who care for seniors and to seniors who care for family members who are under the age of 18.

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Specialized Information and Referral
Home Health Aide Services
Long Term Home Health Care
Caregiver Consultation and Support
Adult Day Health Programs
Case / Care Management

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Prenatal / Postnatal Home Visitation Programs
Caregiver Consultation and Support
Navigator Programs
**** From July 14th - September 19th, Office of the Aging programs and activities will be happening at alternative locations across Batavia. The main building at 2 Bank Street is still open but please call for more information. For in person help, please visit the satellite location at Genesee County Career Center, 587 East Main Street, Batavia. **** Offers information, referral, and assistance to obtain needed services. Provides counseling and consultation on caregiving issues and long term care planning. Offers support programs such as In Home Respite Care, Personal Emergency Response System, and Adult Day Services.

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Specialized Information and Referral
Adult Day Programs
Caregiver Consultation and Support
Caregiver Counseling
Personal Alarm Systems
Adult In Home Respite Care
Long Term Care Options Counseling

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General Medical Equipment / Supplies Provision
Medical Social Work
Caregiver Consultation and Support
The Caregiver Resource Center is a “one stop” service point addressing problems facing caregivers by offering information, training and support to caregivers of the elderly. The center works closely with other County and non-profit agencies to make the service network more accessible and responsive to caregivers.

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Caregiver Consultation and Support
Respite Care Registries
Specialized Information and Referral
Caregiver Training
Provides information to caregivers on what services are available for a family member or friend and how to obtain them. Staff complete Options Counseling to link caregivers with additional information, supports, and programs throughout Erie County so they can make an informed decision that aligns with them and their loved ones preferences, strengths, values and needs. Services include: -Social Adult Day Services (SADS): Linkage and funding to contracted SADS programs to provide the caregiver a well needed break and to provide enriching activities for their loved one. -Overnight Respite: Funding for overnight care (generally 5 nights) for a loved one in a skilled nursing facility or assisted living so the caregiver can go on a vacation. -Caregiver Counseling: Linkage and funding for six (6) sessions with a professional support counselor. -Alzheimer's Disease Caregiver Support Initiative: Partnership with the Alzheimer’s Association to provide supportive services to caregivers who are caring for someone with Alzheimer’s Disease or a memory loss diagnosis. Services include care consultation, short-term respite, linkage to safety devices and legal services. -Caregiver Community Information and Resource Packet: Information on respite and support services offered by agencies throughout Erie County. -Kinship Caregivers: Linkage to community and legal supports for older adults caring for a grandchild or other child that is not their own. *Services limited to grant funds available and if eligibility requirements met.

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Caregiver Consultation and Support
Caregiver Counseling
Provides free Care Consultations that are confidential and personalized to the needs of individuals and families. Each of our Care Consultants has expertise and experience in the field of dementia care. Consultations can be provided by phone or video conference and can include family members in separate locations. Connect with a Care Consultant to; develop an understanding of a dementia diagnosis, identify available resources, develop strategies for navigating decisions and challenges, and to make a plan for the future .

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Caregiver Consultation and Support
Specialized Information and Referral
Programs include EAC Network Respite Program, Volunteer groups, Support groups, Circle of Support, Adult Day Programs, Veterans Caseworker, Transportation Program brochure in Spanish, Mandarin, Korean, Farsi and Creole.
Offers information on services available to any non-parent caregiver, including grandparents, relatives, and even non-relatives who provide full time care for children in their home, please visit the Kinship Navigator website at www.nysnavigator.org. Call the Office for the Aging for more detailed information.
Works to enhance the fullness of life for older adults living independently in the community. Provides services to seniors, which would help them remain in their homes, and continue to be a part of their community. Services include friendly visits, companionship assistance, transportation and shopping assistance, spiritual care, health education and counseling, network to community agencies, advocacy for quality care.

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Friendly Visiting
General Health Education Programs
Personal Health Care Advocate Services
Caregiver Consultation and Support

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Caregiver Training
Caregiver Consultation and Support
Special Education Plan Development
Family Support Centers / Outreach
A caregiver navigation program providing supportive crisis counseling, care coordination, comprehensive needs assessment, linkage to community services, education, advocacy with family or service providers, development of a caregiving plan, and follow-up for caregivers. A caregiver is an unpaid individual (whose role can be that of a spouse, partner, family member, friend, neighbor, or other) who is involved in assisting another adult with activities of daily living and/or medical tasks. How caregiver navigation works: 1) Caregiver contacts 211 2) Intake and assessment 3) Service planning and education 4) Connection with resources 5) Follow-up and assessment 6) Re-engagement 7) Caregiver success Available 24 hours a day, 7 days a week. Over the phone translation available in more than 180 languages.

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Specialized Information and Referral
Caregiver Consultation and Support
Caregiver Counseling
Case / Care Management
Provides caregivers with one-on-one coaching sessions to connect them with technology solutions to increase respite.
* Offers a voluntary program where case manager can visit at school or in the home to teach skills for: Anger management. Anxiety mitigation. Social skills. Communication skills.* Assist caregivers with strategies for appropriately responding to a child's behavior. Will collaborate with schools, counseling services, substance use programs, and provides information and referrals to services.

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Caregiver Consultation and Support
Transitional Case/Care Management
* Provides a coaching service for family and friends of Veterans who see that their veteran needs help. Coaching involves helping the caller figure out how to motivate their Veteran to seek services.
* Brings families together to identify and discuss issues of common concern, frustrations, and develop strategies to address them by licensed practitioners.
* Assists families of individuals with Alzheimer's disease and other forms of dementia with care management/caregiver consultation, as well as referrals and navigation to health care coordination, education & training, long-term care services, planning, respite services, support groups and health & wellness programming.

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Caregiver Consultation and Support
Specialized Information and Referral
Dementia Management
Transitional Case/Care Management