Helps individuals and families resolve issues in accessing substance use disorder and mental health services.

Offers health care advocacy, diabetes and chronic disease prevention, outpatient mental health services and school-based mental health services.

Offers health care advocacy, diabetes and chronic disease prevention, outpatient mental health services and school-based mental health services.

Helps families improve the health and mental health care services they receive for their children by providing case management services that address barriers parents may encounter and provide support navigating the maze of systems.

Peer Advocates provide an outreach program for recipients of mental health services in the community and for patients receiving treatment at Niagara Falls Memorial Medical Center in the Behavioral Health Service Unit. Peer-Linkage Advocates work with patients, family members, and outside sources, providing reassurance and notifying patients of all available services. The goal of Peer Advocates is to see that each patient has access to the best and most suitable resources. Information & Resources available include: - Self-help - Social clubs - Information on legal rights for psychiatric patients - Self-help groups - Referrals to community services and programs Peer Advocates: - Work with people who have psychiatric diagnoses - Work with friends and family members to help them to understand the process in the hospital - Keep clients informed about all available services - Make sure that the client will receive the best services and care available Peer Advocates are limited to helping admitted patients at NFMMC only. The Peer Advocacy Program also caters to educational needs and has established an advocacy information center and network.

A one-stop center for health and social services with the goal of improving quality of life for residents of Niagara Falls living under the poverty line by increasing access to support resources and bringing human service providers together in a central location. Services available at Daybreak include shower and laundry facilities, homeless outreach/case management, housing related coordinated entry, forms/application assistance, rent payment assistance (currently unavailable), security deposit payment assistance (currently unavailable), and emergency housing vouchers for those who are selected via lottery from NYS Homes and Community Renewal. Provides access to a computer room, printer, office space, and technology for tele-health and other virtual services. Free haircuts available for those in need every 2nd, 3rd, and 4th Monday of each month, 10am-12 noon; appointments strongly encouraged. Also provides access to housing resources within the WNY Continuum of Care: a collaborative program that provides a full range of emergency, transitional, and permanent housing for homeless persons. The team at Daybreak helps households at risk of homelessness or housing instability by providing services such as housing referrals, rental arrears, utility arrears, and affordable housing recommendations. Additionally, a Community Health Nurse from Mount St. Mary’s Hospital is present at Daybreak to provide free health and wellness guidance to at-risk individuals. The Nurse acts as a personal health care coordinator for guests by helping to monitor chronic health problems, offering personalized guidance, giving referrals to appropriate health care providers and resources, and coordinating vaccines, flu shots, and health screenings through Mount St. Mary’s and the Niagara County Health Department.

Offers parent advocacy, educational advocacy, and tutoring to help children and young adults with developmental disabilities and their families to navigate medical and educational concerns.

Provides support, education, and assistance with navigating addiction services for families and loved ones of a person dealing with addiction.

Seeks to improve the system of care for children and youth with special health care needs and their families. The program helps shape public policy so families can get the best health care for their children. A diagnosis is NOT required. Services include: - Matching families with community resources and referring to community programs - Advocacy with health care providers and school districts - Linkage to medical providers and specialists - Support and play groups - Transportation services - Translation and interpretation services - Transition to adult services and more

Provides recreational activities for children. Summer residential camp provided for children ages 5-12 years old.

Offers a nurse navigator for cancer patients to assist in navigating the healthcare system. Works closely with patients to help them find answers to their questions and in overcoming barriers.

Offers free legal services for individuals living with or affected by HIV/AIDS in cases regarding access to health care services, HIV/AIDS-based discrimination, housing matters, assistance with denials or termination of benefits, health care proxies, powers of attorney, simple wills, family court matters, and divorce.

Offers health care advocacy, diabetes and chronic disease prevention, outpatient mental health services and school-based mental health services.

Cancer nurse navigators: guide patients and families through cancer care: screening, diagnosis, treatment and support services act as patient advocates, interpreters and educators serve as liaisons between patients, caregivers and service providers

Offers free legal services for individuals living with or affected by HIV/AIDS in cases regarding access to health care services, HIV/AIDS-based discrimination, housing matters, assistance with denials or termination of benefits, health care proxies, powers of attorney, simple wills, family court matters, and divorce.

Provides help for individuals and families to get connected to health insurance, finding a primary care physician or other doctor, prepare for doctors visits, and coordinate transportation.

Guides and supports participants from conditions of illness, risk and dependence to conditions of wellness, safety and independence, while addressing the unique needs of their HIV diagnosis. Supports access to affordable housing options, case management, connection to substance use treatment, mental health programs, support with health care and medical compliance, and community resources, nutrition programs, and transportation.

Offers health care advocacy, diabetes and chronic disease prevention, outpatient mental health services and school-based mental health services.

From resolving medical debts to proving eligibility for public health insurance, obtaining services that should be covered by Medicaid, and helping with language or disability accommodations, helps to eliminate barriers to healthcare for people and families with low-income.