*Provides information, assistance, referral and support for individuals with issues relating to housing. Services include:

• Finding appropriate housing including providing listings of rental units
• Maintaining housing including assistance accessing home improvement programs
• Assistance completing subsidized housing applications
• Accessing rent assistance programs
• Eviction and foreclosure prevention (Does not provide legal advice)
• Locate emergency housing
• Understanding fair housing and residents rights
• Workshops on housing issues
• Enroll in home buying programs

Offers financial assistance in addition to locating affordable housing. Provides rental deposit assistance, landlord/tenant mediation, short term rental assistance and budget planning.

Housing navigation assistance for Tompkins County residents. Assistance with the following:Eviction preventionThe process of accessing rental, legal, financial, and other resourcesEviction court attendance and tenant supportNavigating tenant and landlord issuesOutreach to affordable housing developments and other community locations

Reviews and mediates complaints from individual consumers. Also provides information to consumers and seeks to ensure a fair and vigorous market place. The Bureau also drafts legislation and conducts studies and writes reports on emerging consumer problems and issues.

Provides civil legal services for mental health consumers, including assistance related to: - Social Security Disability (SSD): Initial Benefits, Cessations, Overpayments - Supplemental Security Income (SSI): Initial Benefits, Child Benefits, Cessations, Overpayments, PASS - Medicaid/Medicare - Public Assistance: Food Stamps (SNAP), TANF (Temporary Assistance for Needy Families) - Housing: Landlord/Tenant issues, evictions, Section 8 informal hearings - Consumer Law: Debt collection assistance, student loan discharge, bankruptcy - Family Law: Child support modifications, divorce, custody and visitation

A nonprofit law firm that provides free legal aid, including legal representation, advocacy, and other services, to low-income people in 14 counties of Western New York. Provides help with problems such as housing/homelessness, evictions, foreclosure, domestic violence, unemployment insurance denials, re-entry, Supplemental Security Income (SSI) denials, and other legal problems. The Jamestown Office of LawNY helps qualified clients in Chautauqua County. ##REENTRY##

Provides on-site emergency food pantry for residents of specific streets in the City of North Tonawanda (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; as of August 2024, funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Offers information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

Provides advice and representation the day of for individuals with tenant housing matters such as evictions at Buffalo City Court. Program services are provided by five partner agencies: - Neighborhood Legal Services - Volunteer Lawyers Project - Legal Aid Bureau - WNY Law Center - Center for Elder Law and Justice Also serves as the intake point by which clients in the City of Buffalo can access Western New York Eviction Prevention Program (WNY-EPP); see separate listing for more details on the WNY-EPP.

Provides mediation programs to help people solve their problems, no matter the situation or setting. Mediation can: - Help couples looking to get divorced and or separated - Help landlords and tenants work out issues - Help parents and schools agree on special education matters - Help employees and employers resolve conflict - Help neighbors restore harmony in the community - Help families handle issues with teens, siblings, and aging adults - Help parents work out custody and visitation arrangements - Help parties with legal issues who are looking for an alternative to court Services are offered virtually, over the phone, and in person. In addition to mediation programs, the Center collaborates with local civil legal services providers to offer holistic legal services for victims of crime in Erie, Niagara, and Genesee counties. Center staff will work with victims to identify legal issues and to discuss pathways to achieving justice. The Center also offers Education and Training workshops that provide skills-based trainings, consultation, and coaching services.

Provides civil legal services in the following areas: - Family Law: Assists with domestic violence cases, as well as with child support and divorce cases on a limited basis. - Housing: * Until further notice, the Housing Unit can only provide assistance with ERAP application issues and illegal lockout emergencies (ex: landlord changed locks, stopped a utility, etc. without going to court); cannot assist with any other housing-related issues at this time.* Typically assists with evictions, housing conditions, Housing Choice Voucher (Section 8) issues, public and subsidized housing applications, terminations, illegal lockouts, landlord/tenant matters, and other issues. - Disability: Assists with SSI Appeals, SSI/SSD applications, advocacy for disabled individuals, benefits counseling, and funding of medical equipment. - Public Benefits: Assists with public assistance, food stamps/SNAP, Medicaid, denial of emergency rental and/or utility assistance, and homeless benefits. - Consumer Law: Assists with unfair debt collection practices and wage garnishment. Does not handle criminal cases, traffic tickets, money damage actions, estate work and real estate closings, torts, small claims court cases, worker's compensation cases, or unemployment.

Provides free civil legal services for individuals who are HIV positive or who have an HIV positive family member, including but not limited to: end of life planning, care and custody planning, unemployment, social security, public benefits, child support, custody, visitation, family offenses, divorce, discrimination, bankruptcy, housing problems, and name change.

Provides free legal representation in eight counties of Western New York. The Chautauqua County office offers legal services in the areas of: - Assisted Living - Evictions - Consumer Protection - Elder Abuse Prevention - Foreclosure Prevention - Health Care Advocacy - Housing - Income Maintenance - Substituted Decision Making - Western New York Coalition Pooled Trust Also houses the Elder Advocacy Program, a cross-systems community collaboration to address elder abuse. The Elder Advocacy Program acts as a single point-of-entry for elder abuse survivors, assessing their needs and providing appropriate legal and non-legal services to end abuse and empower survivors.

Offers legal assistance in the following areas: - Disability: Offers disability rights services and legal advice/representation to developmentally disabled individuals and others. - Family Problems: Provides assistance with kinship custody and assistance for victims of domestic violence. - Housing Problems: * Until further notice, the Housing Unit can only provide assistance with ERAP application issues and illegal lockout emergencies (ex: landlord changed locks, stopped a utility, etc. without going to court); cannot assist with any other housing-related issues at this time.* Typically helps tenants who are facing eviction or who have been locked out of their apartments. Helps people who are applying for public or subsidized housing who have been denied, or tenants in public or subsidized housing who are worried about losing their subsidy or who have questions about how their rent has been calculated. Helps tenants whose landlords are not making necessary repairs and who are forced to live under unsafe or hazardous conditions. Also provides legal assistance and advocacy to people who have encountered discrimination while looking for housing, or during their tenancy. - Entitlements Advocacy: Assists tenants with welfare, food stamps, Medicaid, SSI, and utilities.

Provides free legal representation in eight Western New York counties in the areas of: - Assisted Living - Evictions - Consumer Protection - Elder Abuse Prevention - Foreclosure Prevention - Health Care Advocacy - Housing - Income Maintenance - Substituted Decision Making - Western New York Coalition Pooled Trust

A nonprofit law firm that provides free legal aid, including legal representation, advocacy, and other services, to low-income people in 14 counties of Western New York. Provides help with problems relating to housing/homelessness, evictions, foreclosure, domestic violence, orders of protection, family law issues (with referral from the family court), re-entry, unemployment insurance denials, Supplemental Security Income (SSI) denials, government benefits, public assistance, SNAP, and other legal problems. Can also provide community legal education presentations on the topics described above. The Olean Office of LawNY helps qualified clients in Cattaraugus County. ##REENTRY##

A not for profit HUD Approved Housing Counseling agency that provides pre- and post-purchase counseling, foreclosure prevention, and rental counseling to landlords and tenants. Offers the following programs: - First Time Homebuyers Program - Foreclosure Prevention - Home Equity Conversion Mortgage Counseling / Reverse Mortgage Counseling - Landlord Training - Rental Registry - Tenant Education - DHS Inspections

Provides free eviction defense and advocacy to families and individuals who are at risk of, or are facing, eviction. Services provided include: - Legal Advice: Assisting tenants facing eviction to better understand their rights and options; - Eviction Prevention Assistance: Intervening with the landlord or housing provider on the tenant’s behalf to attempt to resolve the underlying issue before the matter proceeds to court, allowing the continuance of the tenancy and stabilization of the tenant in their home; - Eviction Representation: Appearing with tenants in court; and - Referrals: Providing tenants with information about financial assistance and other services that may resolve the issues that led to a potential eviction in an effort to stabilize the tenant in their home. Provides an Eviction Prevention Hotline at 844-230-7376; not available for Buffalo City Court cases. Clients in the City of Buffalo can access WNY-EPP through the Attorney of the Morning Program; see Intake below for details. Program services are provided by five partner agencies: - Neighborhood Legal Services - Volunteer Lawyers Project - Legal Aid Bureau - WNY Law Center - Center for Elder Law and Justice

Provides free eviction defense and advocacy to families and individuals who are at risk of, or are facing, eviction. Services provided include: - Legal Advice: Assisting tenants facing eviction to better understand their rights and options; - Eviction Prevention Assistance: Intervening with the landlord or housing provider on the tenant’s behalf to attempt to resolve the underlying issue before the matter proceeds to court, allowing the continuance of the tenancy and stabilization of the tenant in their home; - Eviction Representation: Appearing with tenants in court; and - Referrals: Providing tenants with information about financial assistance and other services that may resolve the issues that led to a potential eviction in an effort to stabilize the tenant in their home. Provides an Eviction Prevention Hotline at 844-230-7376; not available for Buffalo City Court cases. Clients in the City of Buffalo can access WNY-EPP through the Attorney of the Morning Program; see Intake below for details. Program services are provided by five partner agencies: - Neighborhood Legal Services - Volunteer Lawyers Project - Legal Aid Bureau - WNY Law Center - Center for Elder Law and Justice

Offers housing counseling services and workshops on pre-purchase, post-purchase, reverse mortgages, rental, mortgage default/foreclosure prevention, as well as financial education focusing on budgeting, credit, banking, and goal setting. Counseling is provided at various locations.

Legal services are provided by advisors affiliated with the Center for Elder Law and Justice. Legal advisors may assist with issues such as advance directives, will preparation, elder abuse, scams, Medicare rights, pension benefits, landlord/tenant disputes, and consumer problems.

Administers Section 8 rental assistance, first time homebuyer programs, and housing rehabilitation programs. Available for Section 8 participants is the Family Self-Sufficiency Program, which assists participants with obtaining employment and education opportunities while building financial capabilities. Develops quality affordable housing for individuals, families, seniors, and people with disability-based needs. Manages subsidized properties. HUD Certified Housing Counseling Agency provides home ownership and rental counseling, including pre-purchase, housing search assistance, financial education (consisting of budgeting, credit, banking, and goal setting), reverse mortgage, and mortgage default counseling. Individual Development Accounts: Offers matched savers programs to help save for Home Purchase, Education, and Small Business Development. Provides technical assistance to communities and other housing providers. Offers workshops for property owners on mold awareness, home repair, landlord/tenant rights and responsibilities, and lead-safe work practices. Staff provides affordable housing opportunities, referrals, and educational programs for tenants and landlords. Maintains listings of affordable apartments and Section 8 friendly apartments in WNY.