* Provides free income tax preparation for working people and families in an eight county area. The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $56,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. MyFreeTaxes.com: It is a helpful tool and free do it yourself filing service for state and federal income taxes at home or one at one our CA$H sites. Income gap is $66,000.

Contact 211 for appointmentAdvance Payments Portal

Contact 211 for appointmentAdvance Payments Portal

Households can file simple tax returns for free.

Offers legal assistance to lower-income taxpayers who have controversies with the Internal Revenue Service (IRS). Controversies may include collection, examination, and appeals matters.

Provides nutritious meals, reservations are needed by noon the day before. A contribution of $4.00 is requested for people age 60+ and spouse of any age. Those under age 60 are charged $5.00 per meal. No one age 60+ will be denied a meal due to an inability or unwillingness to contribute.Center provides various social activities including exercise groups, cards, games, crafts, trips and other special events.

Links callers with appropriate services using computerized database of information, national directories, and other resources.

Provides free tax help to taxpayers with low and middle income, with special attention to individuals 60 years or older. Volunteers are trained to prepare basic tax forms only.

Provides free tax help to taxpayers with low and middle income, 60 years and older. Volunteers are trained to prepare basic tax forms only. Assistance may be available to homebound seniors.

Offers free tax preparation services. Program is designed to help local residents claim the Earned Income Tax Credit, state and federal income tax preparation is available at no charge, to income eligible residents. Taxes are prepared by trained, certified volunteers. Free electronic filing is available in most cases.

* Provides general information about and referrals to available human services within the community and specialized information and referrals on volunteer opportunities and transportation resources. No crisis counseling.* Provides services through phone, and text.

Offers free tax help for low- to moderate- income (generally $55,000 and below) individuals and families. Bilingual tax assistance is available. This service is available during tax season January-April. Call or visit website for locations, times and additional information.

A tax-aide program that offers free tax preparation services, to help low and middle income individuals and seniors prepare their tax forms, including with EITC (Earned Income Tax Credit).

Provides free drop-off tax preparation to individuals with household income of $67,000 or less. Returns are prepared by IRS certified volunteers. Drop-off clients must be prepared to pick up their completed return on the Tuesday following their initial appointment at the same time.

Currently offering donated bread and baked goods for people in need; see Intake below. New donations received on Tuesdays and Thursdays. Provides emergency services on a walk-in or referral basis. Emergency clothes closet on site; referrals for counseling and all else as pertinent. See separate listing for emergency food pantry. Assists families to become as independent and self-sufficient as possible through the Family Development Program. Offers Weatherization Program, Head Start (see separate listing), and Child Care Resource & Referral. Provides Thanksgiving meal boxes to Genesee County residents in need on first come, first served basis. Contact David Dodge at 585-343-7798 ext. 114 [email protected] to sign up. No one will receive a box without signing up in advance.

Free online tax preparation resource for income qualified individuals and families. Taxpayers complete intake and consent forms electronically and upload tax documents to a secure site. CASH then prepares the return and schedules a phone appointment to review the return before electronically transmitting it to the IRS.

Provides free, in-person tax preparation. Returns are prepared by IRS certified volunteers. Taxpayers will be required to pick up an Intake Package from the library prior to their scheduled appointment and complete the Intake Package paperwork at home, then bring the completed paperwork and all necessary tax documentation with them on the day of their appointment. Taxpayers should pick up this intake package *as soon as possible* after scheduling their appointment, no later than one week prior to the appointment if possible. Taxpayers will stay with their assigned tax counselor while each return is completed. Clients who wish to file for multiple years must schedule separate appointments for each tax return they need, and have them filed in chronological order by year.

Provides free, in-person tax preparation with returns prepared by IRS certified volunteers.

A gathering place for friendship, enrichment (arts, crafts, cards, games), education, travel, inter-generational activities, luncheons, social clubs (quilting, sewing, knitting, crochet, candy making), social gatherings, wellness workshops, fitness (yoga, tai chi, chair exercise, Pickleball, walking), special events, and Volunteer/Community Service Opportunities. Offers Supportive Services for elderly residents (Senior Advisor, Vision/Hearing assistance program, Memory Minders program, Caregiver support). A Niagara County nutrition lunch site. Information & Assistance for Medicare, Medicaid, various entitlement programs. During tax season, provides free tax preparation to members of the community. Returns are prepared by IRS certified volunteers.

Offering free income tax preparation for low income individuals and families. The volunteers are certified by the IRS to prepare accurate tax returns and answer questions.

Offers free tax preparation services for low-income people, including information on Earned Income Tax Credit (EITC).EITC tax preparation services: February-AprilAdditional Free tax preparation also available through One Stop: April-February (outside tax season)

Provides free in-person tax preparation to individuals and families with household income of $67,000 or less. Returns are prepared by IRS certified volunteers.

Provides nutritious meals, a reservation is required by noon the day before. A contribution of $4.00 is requested for people age 60+ and spouse of any age. Those under age 60 are charged $5.00 per meal. No one age 60+ or their spouse will be denied a meal due to an inability or unwillingness to contribute.Center provides various social activities including exercise groups, cards, games, crafts, trips and other special events.

Provides free tax preparation assistance to low- or moderate-income individuals with a special focus on tax payers who are ages 50 years or older.
The following sites provide in-person tax preparation assistance:

Onondaga County Locations:

Baldwinsville Public Library - Open February 1, 2024 - April 15, 2024
Monday, Tuesday, and Thursday, 10 AM - 4:30 PM
33 East Genesee Street, Baldwinsville, NY 13027
Appointment required: Call 315-635-5631 to schedule an appointment

Betts Library - Open February 6, 2024 - April 11, 2024
Tuesday and Thursday, 9:30 AM - 3:15 PM
4862 South Salina Street, Syracuse, NY 13205
Appointment required: Call 315-435-1940 to schedule an appointment

Camillus Senior Citizens Center - Open February 1, 2024 - April 11, 2024
Tuesday - Thursday, 10 AM - 3 PM
25 1/2 1st Street, Camillus, NY 13031
Appointment required: Call 315-672-5820 to schedule an appointment

Community Library of Dewitt and Jamesville - Open February 6, 2024 - April 11, 2024
Tuesday - Thursday, 10 AM - 3 PM
5110 Jamesville Road, Jamesville, NY 13078
Appointment required: Call 315-446-3578 to schedule an appointment

Onondaga Hill Senior Center - Open February 6, 2024 - April 10, 2024
Tuesday and Wednesday, 8:45 AM - 12:45 PM
4834 Velasko Road, Syracuse, NY 13215
Appointment required: Call 315-469-3464 to schedule an appointment


Oswego County Locations:

Fulton Municipal Building - Open February 7, 2024 - April 10, 2024
Wednesday, 9 AM - 3 PM
141 1st Street, Fulton, NY 13069
Appointment required: Call 315-320-6140 to schedule an appointment, leave a message
If roads are closed due to snow, site will be closed

McCrobie Civic Center - Open February 6, 2024 - April 9, 2024
Tuesday, 9 AM - 3 PM
41 Lake Street, Oswego, NY 13126
Appointment required: Call 315-320-6140 to schedule an appointment
If roads are closed due to snow, site will be closed


St. Lawrence County Locations:

Massena Community Center - Open February 1, 2024 - April 15, 2024
Monday and Tuesday, 8:30 AM - 12:30 PM
61 Beach Street, Massena, NY 13662
No appointment required; call 315-769-2693 for details