Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Provides specially trained volunteers (ombudsman) who work to resolve complaints on behalf of residents of long-term care facilities, assist in the protection of their rights, assist family members, encourage participation in resident councils, and establish good working relations with the facility's administration and staff. Volunteers make regular visits to assigned facilities and are available to residents and family members who have questions or concerns. Volunteers are professionally supervised, and trained.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Provides assistance for consumers who want to register complaints regarding quality of care received by medical professionals.

Provides advocates for seniors who are having problems with staff or services in nursing homes, adult living facilities, or adult day programs.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Gathers and investigates complaints of abuse, neglect and violation of rights for anyone with disabilities.

Helps New Yorkers resolve health care disputes and to assist in getting the medical care they deserve.

To report a claim against a nursing home:https://health.ny.gov/facilities/nursing/complaints.htm

Advocates for the rights and concerns of seniors who are residents of local nursing or assisted living facilities, or adult homes, when they or their families are concerned about situations or issues which have arisen while in their care.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Provides information and resources to assist consumers regarding unresolved issues concerning a hospital stay, nursing facility, or home nursing care. Assistance is case specific. Also provides a description of regulatory over-sight structure of assisted living housing and programs. Does analysis of demographic information and service utilization patterns. Offers such information for program development and planning, offers recommendations for resident health and safety quality of care, options for developments, and program financing.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Provides assistance for consumers who want to register complaints regarding quality of care received by medical professionals.

Conducts investigations of public health nuisance complaints and submits written reports to Health and Code Enforcement Officers. Provides technical assistance to county residents in regard to their private water supply and sewage disposal systems. Collects water samples and conducts sewage system evaluations, for a fee, upon request.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Regulatory agency for adult care facilities, adult homes, enriched housing apartments. Conducts routine inspections. Review of applications for certification and incorporation of authorized adult care agencies. * Receives complaints re: adult homes and assisted living apartments.

* Offers Medicare case reviews including: Medicare Discharge Appeals: Helps Medicare beneficiaries file an appeal to dispute their discharge from a hospital or other healthcare setting. Quality of Care Complaints: Provides case review services on behalf of Medicare beneficiaries who wish to file a formal complaint about the quality of their care. Immediate Advocacy: Helps Medicare beneficiaries resolve issues relating to their care.

Provides legal services, advice and assistance to persons receiving care or alleged to be in need of care at inpatient and community based facilities for individuals with mental disabilities.

Provides personal investigation and follow-up to questions of patient or family member about services provided through Lourdes Hospital.

* Report the misconduct of New York State licensed professionals.

• Acupuncture, architecture, audiology, chiropractor, CPA, dentistry, land surveying, landscaping, massage, medicine, nursing, occupational therapy, optometry, physical therapy, podiatry, shorthand reporting, social work, speech pathology and veterinary medicine and many more. No physician assistants or doctors.
• Call for complete list.

Educating, empowering and advocating for long-term care residents. The Ombudsman Program is an effective advocate and resource for older adults and persons with disabilities who live in nursing homes, assisted living and other licensed adult care homes. Advocates for residents by investigating and resolving complaints made by or on behalf of residents; promoting the development of resident and family councils; and informing government agencies, providers and the general public about issues and concerns impacting residents of long-term care facilities.

* Report the misconduct of New York State licensed professionals. Acupuncture, architecture, audiology, chiropractor, CPA, dentistry, land surveying, landscaping, massage, medicine, nursing, occupational therapy, optometry, physical therapy, podiatry, shorthand reporting, social work, speech pathology and veterinary medicine and many more. No physician assistants or doctors. Call for complete list.