Provides a one-time grant for individuals who are struggling to pay their electric or gas bill due to an emergency situation, that has caused severe financial impact, and have exhausted or been denied public assistance. This program runs November through May.

Provides utility or medication payment assistance for low income adults and also seniors who are in financial hardship.

Provides temporary financial assistance to families and individuals for short-term help while they work toward self-sufficiency, such as Family Assistance, Safety Net Assistance and Emergency Temporary Assistance (homeless, need food, written eviction, need heating during cold weather, utilities are or are about to be shut-off, family violence)

HEAP Plus is a county-funded program that issues a heating benefit to households that exceed the limit for the Home Energy Assistance Program (HEAP). Income eligible households may receive a one-time award, paid directly to their heating provider to cover a portion of annual heating costs.

Offers special services for those with disabilities, such as large print or Braille for the blind or seniors, special notifications and assistance to homes which have someone who is chronically ill, frail elderly, oxygen dependent, or disabled. Also has a program designed specifically for senior citizens for information and referral to government aid programs, safety tips, saving money on the energy bill, printed materials, and bill paying options which might save them money.

Provides emergency financial assistance to vulnerable customers who have an income above the HEAP eligibility guidelines and are having difficulty paying their heat-related energy bills. Eligible customers will receive one $200 grant during the winter heating season. Hope & Warmth Energy Fund grants cannot be used to restore service for a customer whose service is shut off for non-payment at National Grid. Customers can receive one grant per program year/season. Hope & Warmth Energy Fund grants cannot be used to assist customers in obtaining service with National Grid. Offers a 30-day hold from shut off for non-payment or collection activity. This program is administered by HeartShare Human Services of New York.

The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off. The 2024-2025 Regular HEAP benefit opened on November 1, 2024. The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025. The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024. The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.

Administers, accepts and processes applications for the Orange and Rockland Neighbor Fund that provides emergency financial assistance. The Neighbor Fund Program, evaluates Neighbor Fund applications and makes the grants from October through June each year.

Offers temporary financial assistance to help working families faced with emergency situations including rental assistance and utility assistance.

Provides HEAP grants that are used to supplement annual energy costs. Funds can only be sent to primary heating supplier and can be used to pay for electricity, propane, natural gas, wood, oil, kerosene, coal and any other heating fuel. Emergency HEAP grants may also be available to eligible households with a shut-off notice or for those running out of fuel such as propane, wood, oil, kerosene or coal. Also provides assistance with replacement or repair of primary heating source.

The Office for the Aging offers many services for the senior residents of Steuben County including, but not limited to, information and referral, nutrition through congregate meals, advocacy, support groups, transportation services, caregiver services, case management, and the Bone Builders and Senior Meal Programs. Bone Builders and the Senior Dinner Clubs are overseen by Pro Action of Steuben-Yates.

Offers services to aid those receiving assistance to build the skills, and find the resources to move off of assistance and to sustain long term stability. Aids those that are in a domestic violence situation to find housing, and additional resources to gain stability away from their abusers. Provides financial assistance to individuals and families who are facing possible homelessness including rent and utility payment assistance, rent and utility security deposit assistance, and moving expenses assistance. Help with rental and utility arrears may also be available.

Provides a one- time limited emergency financial assistance which may include help with basic needs, fuel, electric, and gas assistance, and medical prescription assistance.

Offers temporary financial assistance to help working families faced with emergency situations including rental assistance, utility assistance, and prescription assistance. Additional one-time help may be available depending on situation and funding availability.

Expands access to internet service by ensuring large internet service providers offer affordable options for high-speed internet to low-income customers, and by investing in continued broadband deployment throughout the state

Provides emergency financial assistance to individuals who have been denied by the Department of Social Services, and need help paying rent, utilities, transportation, or food.

The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off. The 2024-2025 Regular HEAP benefit opened on November 1, 2024. The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025. The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024. The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.

The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off. The 2024-2025 Regular HEAP benefit opened on November 1, 2024. The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025. The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024. The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.

If you are age 60 or older and do not receive SNAP benefits, staff can process your HEAP application between September and March each year.

Provides emergency financial and material assistance to address needs in the area of food, clothing, utilities, rent, household and furniture items. Services based on available funding.

Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and baby formula.

Code Blue Warming Centers Info for Winter 2023-2024 http://www.cortland-co.org/149/Social-ServicesCoordinated Entry update 2024-Coordinated Entry for Cortland county is now overseen by CARES NY. Callers seeking CE assessment can either go to Catholic Charities or contact CARES NY Coordinated Entry line at 518-489-4130 ext 719Three major divisions: Income Maintenance Temporary Assistance Temporary Assistance to Needy Families (TANF), partially federally-funded Safety Net (SN), partially state-funded Food Stamps Medicaid Home Energy Assistance Program (HEAP) Employment programs Child Care Block Grant (CCBG) Child support Emergency programs Homeless assistance Services Foster care Preventive Services Adoption Child Protective Services (CPS) Coordinated Children's Services Initiative (CCSI) Adult Protective Services Long Term Care services Administration Resource recovery Records retention Network technology Accounting Staff development Security, legal, fraud Special projects, e.g., implementating TANF allocations when available For after hours assistance, contact the Cortland Co. Sheriff's Department, non-emergency line: 607-753-3311.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

* Provides assistance to families in need. Services include:

• Referral to community and government services
• Rent assistance
• Transportation related expense assistance
• Utility/Heat assistance

Provides emergency rental assistance to prevent eviction, utility assistance, and heating fuel.