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1) Help homeowners and renters reduce their energy costs, help multi-family building owners provide energy efficient apartments for their tenants, reduce the impact homes have on the environment, and provide training to contractors on how to provide quality energy efficiency services to their neighbors. 2) Provides homeowners with free or reduced-price energy assessments and low-interest loans to finance energy-saving improvements.

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Consumer Action Groups
Energy Use Audits
Alternative Energy Sources Development/Use
Provides assistance in gathering information on resources and consumer rights. Offers parent training for navigation of insurance, educational system and public entitlements. Provides linkage and referral for needed services.

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Specialized Information and Referral
Consumer Education
Consumer Action Groups
Benefits Assistance
Special Education Advocacy
Insurance Claims Assistance
ICAN is the New York State Ombudsman program for people with Medicaid long-term care services - through either a Medicaid Managed Care Plan or Managed Long-Term Care Plan. All services are free and confidential. Services include: Private, one-on-one counseling about health insurance options that provide long-term care services in the home and skilled nursing facility (nursing home) whether in person at AOP's offices, over the phone, or in your home. Assistance can include appeals of denied services, approved but incomplete services, fair hearings, issues related to Medicaid transportation services, etc. Educational sessions for consumers and caregivers Professional training for social services organizations Educational material provided through this website

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Research/Evaluation Volunteer Opportunities
Consumer Action Groups