* Provides specialized clinical and interpreter health care programs for individuals from Southeast Asia, Russia, Ukraine, Somalia, and Vietnam. Services available at all Anthony Jordan Health Center locations. However, only Brown Square Health Center currently offers live interpreter services.

* Facilitates communication between deaf individuals and service providers.* Provides sign language or oral interpreters, matching skill level of interpreters with communication mode of deaf persons.* Provides opportunities for interpreters to upgrade their skills.* Promotes the use of interpreters in the community.* Provides advocacy for deaf consumers.

Provides a resettlement agency to help refugees get connected with social services. Services may include source housing, placing children in schools, and doctors appointments and services are available up to 90 days.

* Offers audio-described performances by a live narrator for patrons who are blind or visually impaired the third Sunday matinee performance of every Wilson Stage production.* The pre-performance description of sets and costumes begins after Prologue, at approximately 20 minutes prior to curtain, and visual details are verbalized during the performance.* Audio-description receivers and Braille programs are available in the lobby.* When bringing your guide dog to the theatre, please inform the box office and request an aisle or front row seat so that we can make appropriate seating accommodations.

* Provides full telephone accessibility to persons who are deaf, hard of hearing, speech disabled.* Provides New York Relay Service, a statewide service that connects standard voice telephone uses with deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened people who use text telephones (TTYs) or voice carry-over (VCO) phones. * Provides New York Captioned Telephone service, which allows people with hearing loss to use the phone by listening and reading.* Facilitates international calling using English or Spanish.* Offers workshops, presentations, exhibits of this service.

* Provides on-demand access to audio interpreters in more than 240 languages, and video interpreters in 40 languages, including American Sign Language. * Provides on-site interpreting across the U.S., document translation and localization services for any type of content, and language proficiency testing for bilingual staff.

N-1-1 numbers (pronounced "N-one-one") give simplified access to special services and 2-1-1: community services information in many parts of the country 3-1-1: government non-emergency services (especially in New York City) 4-1-1: directory assistance, usually a toll call 5-1-1: traffic/tourist information, not available in all areas 6-1-1: telephone company customer service and repair 7-1-1: relay service for people with communication difficulties. In New York State, if 7-1-1 doesn't work, use 800-421-1220. 8-1-1: "Call before you dig," underground public utility location service 9-1-1: emergency services fire911 and 411 work from most telephones in the U.S.and Canada; availability of other numbers varies by location.NON N-1-1 NUMBERS 0-1-1 followed by a country code: used for international calls 1-1-1 used for internal telephone company purposes

New York Relay Service is a statewide service that connects standard (voice) telephone users with deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened people who use text telephones (TTYs) or voice carry-over (VCO) phones. This service allows TTY or VCO users to communicate with standard telephone users through specially trained Relay Operators. Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls.

Provides professional sign language interpreters to meet the needs of persons with hearing impairments, whether social, medical, emergency, business, etc. Provides educational workshops to explain role of "professional interpreter" and concerns or issues related to hearing loss.We accept requests through phone, fax, email or mail. Please give as much notice as possible to allow STIC to get the most qualified interpreter available within the area. We highly suggest that you request an interpreter at least 10 days in advance. At times last minute requests and emergencies can be accommodated but due to the high volume of requests there is no guarantee.

* Provides translation services that include:

• Document translation
• Certified translation (Notarization & Apostille)
• Translation editing/proof reading
• Translation review
• Transcription
• Voice recording
• Desktop publishing
• Cultural consulting

Provides Spanish-speaking individuals with confidential interpretation in a variety of medical and mental health settings, such as intake interviews, medical counseling visits, exams, surgical procedures, and emergencies. Translates all forms and documents, including certificates, flyers/brochures, web sites, and personal, legal, health, corporate, and governmental documents. Member of the National Council on Interpreting in Health Care.

Recruits volunteers from the Ithaca and Cornell communities to translate and interpret in emergency and non-emergency situations. Individuals proficient in English and a another language are certified by TIP to serve translators/interpreters for community agencies. Certification includes: passing certification test by a language professor attending mandatory workshop about potential emergency and cultural situations signing a confidentiality agreement protecting the privacy of client and agreeing to have their information available on the TIP website for agency useOrganizations signing an agreement with TIP can seek translators through the online database. In emergencies, the Public Service Center can be contacted for assistance during business hours.

Rehabilitation services for individuals who have visual and/or hearing impairments, plus makes referrals to sign language interpreters.

Provides case management for self-sufficiency promotion via help with paperwork, phone calls, appointment scheduling, housing assistance and referrals, family crisis intervention, document interpretation/translation, mediation, and community resource referrals. Employment assessment and placement, applying for social service benefits, and referrals are also offered.

* Provides specialized clinical and interpreter health care programs for individuals from Southeast Asia, Russia, Ukraine, Somalia, and Vietnam. Services available at all Anthony Jordan Health Center locations. However, only Brown Square Health Center currently offers live interpreter services.

Interpretator services are offered in order to facilitate communication between hearing persons and individuals who are deaf, deaf-blind, or hard of hearing. Interpreting American Sign Language or signed English as well as oral interpreting for lip readers are provided.

Provides translators to individuals who have limited English or no English to help communicate their needs for service and during benefits assistance appointments.

Assists low income individuals and families with various needs, such as benefits information, information and referral to needed resources, advocacy, translation services, and case management assistance.Serviced ProvidedGeneral AssistanceFamily Development PlansEmergency FoodEmergency ShelterHousing AssistanceHome Energy Assistance Program (HEAP) (Income Guidelines) Weatherization Assistance Income Guidelines)Head Start and Early Head StartMass distribution of fruits and vegetablesInformation and ReferralsEmployment and job trainingFood PantryClothes ClosetLifeline Safe-Link Telephone Service (Kingston)Notary Assistance on site (Kingston)Free bread and donated produce distribution on Wednesday (Highland)Translation Services (Highland)Summer Youth Program (Highland & Ellenville)Transportation funds available as vouchers with UCAT (Highland)Bilingual in Spanish and English/ Translation services (Ellenville)Free Farm Stand

Assists low income individuals and families with various needs, such as benefits information, information and referral to needed resources, advocacy, translation services, and case management assistance.Serviced ProvidedGeneral AssistanceFamily Development PlansEmergency FoodEmergency ShelterHousing AssistanceHome Energy Assistance Program (HEAP) (Income Guidelines) Weatherization Assistance Income Guidelines)Head Start and Early Head StartMass distribution of fruits and vegetablesInformation and ReferralsEmployment and job trainingFood PantryClothes ClosetLifeline Safe-Link Telephone Service (Kingston)Notary Assistance on site (Kingston)Free bread and donated produce distribution on Wednesday (Highland)Translation Services (Highland)Summer Youth Program (Highland & Ellenville)Transportation funds available as vouchers with UCAT (Highland)Bilingual in Spanish and English/ Translation services (Ellenville)Free Farm Stand

Service staffed by bilingual individuals who help Spanish-speaking members of the community access the mental health care they need. Interpretation services are provided to ensure clear and accurate communication with mental health providers, including therapists, psychologists, psychiatrists, and more. Services are offered in partnership with CCMH, The Resource Center, and UPMC.

Educational program that coordinates multicultural support services for the Hispanic/Latino population of Buffalo and Erie County. Services include Counseling, Support Services, Interpretation, Food Pantry, Dinner Service, and Agape Support Group. Staff are completely bilingual and bicultural. ##REENTRY##