Provides a variety of services to children and families so that children can remain in their homes. Seeks to reduce the risk of psychiatric out-of-home placement for youth by increasing the functional level of each youth and his or her family and by augmenting the community's ability to care for children with serious emotional disturbance through utilization of individualized care principles.

Offers a variety of living arrangements such as community residences, apartment programs, supported housing programs for individuals with mental health disorders, depending on needs. Community residencies include individualized goals, medication management, life skills training, and supportive staff visits vary between each type of residential unit.

Supportive services to adults and teens who have been or are in abusive relationships, children exposed to domestic violence, sexually-abused youth and adults, sexually assaulted, sexually harassed or raped, their non-offending family members and friends and adult survivors of child sexual abuse. 24-hour hotline confidential emergency shelter legal advocacy accompany to services, such as hospital or law enforcement emotional support support and empowerment groups information and referral prevention education and risk reduction education professional and community training For more detailed information about ways the Advocacy Center can support those impacted by domestic or sexual violence individually or through agency groups, visit www.theadvocacycenter.org or call the 24 hour hotline 607-277-5000 DONATIONS adult clothing: take to Trader K's; the Advocacy Center receives credit for the clothing's value which its clients can use to obtain clothing children's clothing: take to Mama Goose; the Advocacy Center receives credit for the clothing's value which its clients can use to obtain clothing other donations: diapers, new toiletry items, new or very gently used toys, new or very gently used household linens (towels and bed sheets), bus passes, gift cards, cash donations for holiday gifts for families living in the shelter and for other agency clients; call the Client Services Director, (607)277-3203 Used Cell Phones: drop off at the United Way, 313 North Aurora Street, Ithaca, 607-272-6286. Can also call Advocacy Center business line for more info. 607-277-3203

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homesEmergency benefit: Assists low-income individuals facing a heat or heat-related energy emergencyHeating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating seasonCooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat

Assists adults with developmental disabilities who wish to live independently by providing funds to pay for housing costs.

Offers counseling and support groups for adoption/post-adoptive, post-abortive individual and families. Provides additional classes for pregnancy and childbirth, parenting, child safety, and baby care.

Provides a single point of contact for children, adults, and families to help navigate the healthcare and community services. Services includes patient and family support through connection with community and social support resources for acute and/or chornic medical and behavioral health concerns.

* Provides supportive mentorships on a one-to-one basis with children and adults receiving mental health treatment. Individual training before matches are made. Ongoing post-match training. Pre-match and post-match support by Volunteer Coordinators. Volunteer-client activities include friendly visits, social and cultural experiences, and special events.* Offers Compeer Calling/E-Buddies. Telephone or e-mail support for referred clients waiting to be matched with volunteers.* Offers volunteer opportunities.

Provides enrichment services for children including child care, Early Head Start, Head Start, and Universal Pre-Kindergarten. Offers assistance to working parents who need to keep children enrolled in licensed day care services by providing sliding scale subsidies based upon income.

Provides law enforcement services for Town and Village of Massena residents. Offers a "We Care Call Program" that provides free daily phone calls to seniors, disabled persons, and people that are shut in.

Contracts with local agencies to provide care at home for people who have an illness, injury, or condition and who might otherwise be placed into a hospital, nursing home, or other care facility.

* Assists county residents with home and home environment maintenance with knowledge about energy, conservation, pest identification and environmentally sound management alternatives, plant selection and maintenance, indoor air quality management, waste reduction and management and water quality protection.* Offers an educational opportunity and resources designed to help empower individuals and families to improve the quality of their lives, enhance parenting skills, become competent consumers, and build better communities through the Family and Consumer Education Program.* Provides 4-H youth program for young people across America who are learning leadership, citizenship, and life skills.

Providing meaningful after school activities focused on socialization, vocational and educational goals.

Emergency housing includes a 21-day stay for homeless women and 48 permanent supportive housing units. Case management and supportive services are provided to all residents.

Parent network of caregivers of individuals with disabilities or special health care needs. Offers information and referrals, and parent-matching program.

Interpretator services are offered in order to facilitate communication between hearing persons and individuals who are deaf, deaf-blind, or hard of hearing. Interpreting American Sign Language or signed English as well as oral interpreting for lip readers are provided.

Provides one to thirty nights of secure, medically supervised respite care for the senior adults who cannot live alone, and whose caregiver needs to travel.

Offers protective services in cases where an adult is at risk of harm and has no one who is able to responsibly assist them.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

Provides a support program for people living with chronic health conditions. Helps individuals get the treatment and support to stay healthy and out of the emergency room and hospital.

Provides peer support to individuals seeking or maintaining mental wellness by identifying strengths and passions for continued wellness, and community participation. Peer support is available one-to-one or in group settings.

Offers information, education and referral about adaptive equipment, accessibility, disability awareness, ramps and home modifications, medical equipment for loan, and civil rights for people with disabilities.

Offers program in conjunction with Spencer Van Etten, Newark Valley and Candor School District and families of their district to help children succeed.

* Offers neighborhood and housing development services.* Home improvement for minor repairs to low-income homeowners, seniors and persons with disabilities.* Consumer education.* Provides landlord and tenant mediation referrals.* Member of the Rochester Healthy Homes Partnership Member Organization.