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The CHAMP Helpline is a free and confidential resource for New York State providers and consumers seeking assistance with accessing substance use disorder and/or mental healthcare insurance benefits. Helpline representatives assist callers with a range of issues regarding access to substance use disorder and mental healthcare issues, including helping ensure fair reimbursement of mental healthcare and substance use disorder services and fighting insurance denials of care.

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State / Local Health Insurance Program Appeals / Complaints
Specialized Information and Referral
Therapy Referrals
Medicaid Appeals / Complaints
Substance Use Disorder Referrals
Provides enrollment for Medicaid, Managed Care, Third Party Health Insurance Premium Assistance Program, and Medicare Savings Program, along with cost effectiveness for COBRA.

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Children's State / Local Health Insurance Programs
Medicaid Applications
State Medicaid Managed Care Enrollment Programs
Adult State / Local Health Insurance Programs
Medicare Savings Programs
Offers assistance for individuals and families who are uninsured to enroll for health care.

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Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
Assists individuals and families in completing the Access NY Health Care Application for health insurance through Medicaid, Child Health Plus, Family Health Plus or Medicare Part D.

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General Health Insurance Information / Counseling
Medicare
Affordable Care Act Insurance Information / Counseling
Managed Health Care Information
Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
A form of health insurance coverage for small businesses or for individuals or families which do not have insurance.

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Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
Offers insurance enrollment programs and seminars for individuals or families needing medical insurance. These services are available at Nassau University Medical Center and at our Family Health Centers, with convenient day and evening hours. We have organizations available to help you enroll. Contact Healthfirst, one of our partners at 1-888-250-2220 or the Nassau Suffolk Hospital Council at 631-656-9783 for detailed information.

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Health Insurance Information / Counseling
Health Insurance Marketplaces
Dental Insurance
State / Local Health Insurance Programs
Provides medical-based assistance to income eligible individuals and families. Offers assistance with doctor's visits, prescription medications, dental services, emergency medical services, in-patient hospital care, medical transportation, assistance paying for other health insurance programs, and other services necessary to keep individuals and families healthy.

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Medicaid
Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
Medical Care Expense Assistance
Provides the opportunity for a county resident to challenge the Department of Social Services decision if the individual has been denied any type of public assistance, assistance has been discontinued or has not received eligibility in a timely manner.

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General Relief Appeals / Complaints
State / Local Health Insurance Program Appeals / Complaints
SRH provides applications and assistance for state insurances for children and families. Also assists with other questions regarding a variety of insurance issues.

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Adult State / Local Health Insurance Programs
Managed Health Care Information
Provides free, comprehensive health coverage to adults who are ineligible for Medicaid coverage because their incomes and/or available resources exceed the Medicaid limits. Coverage is provided by managed care plans and includes physician services, inpatient and out-patient hospital care, prescription drugs, and smoking cessation products, lab tests and x-rays, vision, speech and hearing services, rehabilitation services, limited durable medical equipment, emergency room and emergency ambulance services, drug, alcohol, and mental health treatment (limited), diabetic supplies and equipment, radiation therapy, chemotherapy, hemodialysis, and dental services (if offered through plan). Annual recertification by mail or phone.

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Social Health Insurance
Health Insurance Marketplaces
General Health Insurance Information / Counseling
State / Local Health Insurance Programs
Provides health insurance for children including well-child care, physical exams, immunizations, diagnosis and treatment of illness and injury, x-rays and lab tests, out-patient surgery, emergency care, prescription and non-prescription drugs, inpatient hospital medical or surgical care, short-term therapeutic outpatient services (chemotherapy, hemodialysis), limited inpatient and outpatient treatment for alcoholism and substance abuse, and mental health, plus dental care, vision care, speech and hearing and durable medical equipment.

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Social Health Insurance
Health Insurance Information / Counseling
State / Local Health Insurance Programs
NY State of Health is an organized marketplace developed by New York State to help people shop for and enroll in health insurance coverage. Enrollment for 2024 is open, enroll or renew by December 15 for coverage that starts on January 1.

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Medicaid
Affordable Care Act Insurance Information / Counseling
General Health Insurance Information / Counseling
Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
Health Insurance Marketplaces
MiSN’s Community Health Advocates (CHA) can help you and your family find affordable healthcare if you do not have insurance or access your health insurance benefits!

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Children's State / Local Health Insurance Programs
Affordable Care Act Insurance Information / Counseling
Adult State / Local Health Insurance Programs
Medicaid
Provides applications and assistance for state insurances for uninsured or under insured individuals and families. Also assists with other questions regarding other insurance issues.

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Managed Health Care Information
Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
MiSN’s Community Health Advocates (CHA) can help you and your family find affordable healthcare if you do not have insurance or access your health insurance benefits!

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Children's State / Local Health Insurance Programs
Affordable Care Act Insurance Information / Counseling
Adult State / Local Health Insurance Programs
Medicaid
Processes applications for a variety of health insurance programs including Medicaid, Medicaid Managed Care, Family Health Plus (FHP), and Prenatal Care Assistance Program (PCAP), Family Planning Benefits Program (FPBP), Baby/Adult Diaper Assistance, Medicaid Buy-In for Working People with Disabilities (MBI-WPD), and the Medicare Savings Program (MSP). Also provides transportation for Medicaid recipients requiring Medicaid-covered services.

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Adult State / Local Health Insurance Programs
Diapers
Children's State / Local Health Insurance Programs
Non-Emergency Medical Transportation
Medicare Information / Counseling
Medicare
Information and counseling on Medicare and related health insurance coverage

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Adult State / Local Health Insurance Programs
Medicare Information / Counseling
Long Term Care Insurance Information / Counseling
Managed Health Care Information
SRH provides applications and assistance for state insurances for children and families. Also assists with other questions regarding a variety of insurance issues.

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Adult State / Local Health Insurance Programs
Managed Health Care Information
Provides applications and assistance for state insurances for children and families. Also assists with other questions regarding other insurance issues.

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Adult State / Local Health Insurance Programs
Children's State / Local Health Insurance Programs
Certified Application Counselors are available to assist patients access medical services by providing health insurance application and enrollment assistance via the New York State of Health Marketplace.

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Adult State / Local Health Insurance Programs
Medicare Information / Counseling
Children's State / Local Health Insurance Programs
General Health Insurance Information / Counseling
Long Term Care Insurance Information / Counseling
An expansion of the Medicaid Program which provides health care for New York State residents. Health care is provided through enrollment into a Managed Care Organization.
Provides help to income eligible individuals and families with acquiring health coverage, including filling out the appropriate paperwork that is needed.

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Adult State / Local Health Insurance Programs
Provides the opportunity for a county resident to challenge the Department of Social Services decision if the individual has been denied any type of public assistance, assistance has been discontinued or has not received eligibility in a timely manner.

Categories

General Relief Appeals / Complaints
State / Local Health Insurance Program Appeals / Complaints
Provides applications and assistance for state insurances for uninsured or under insured individuals and families. Also assists with other questions regarding other insurance issues.

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Managed Health Care Information
Children's State / Local Health Insurance Programs
Adult State / Local Health Insurance Programs
An expansion of the Medicaid Program which provides health care for New York State residents. Health care is provided through enrollment into a Managed Care Organization.