Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Carries out functions of the Attorney General's office in the Southern Tier, such as: protecting consumers against fraud offers help with identity theft cases (including an online identity theft tool kit: https://ag.ny.gov/consumer-frauds-bureau/identity-theft ) safeguarding civil and workers' rightsoverseeing the dissolution, amendments to the certificate of incorporation of charities and sale of all or substantially all of not-for-profit assets, as well as charitable trusts and estates

Provides on-site emergency food pantry for residents of specific streets in the City of North Tonawanda (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Offers information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

Provides civil legal services for mental health consumers, including assistance related to: - SOCIAL SECURITY DISABILITY/SUPPLEMENTAL SECURITY INCOME (SSI): Appeal of benefit denial, Initial SSD/SSI applications, Continuing Disability Review (CDR/Cessations), and Overpayments - PUBLIC BENEFITS: Appeal of benefit denial, termination or suspension of: Temporary Assistance, Food Stamps (SNAP), and Medicaid (MA) - HOUSING LAW: Landlord/Tenant Disputes and Tenant’s Rights, Evictions (Advice & Counsel), and Section 8 Informal Hearings - FAMILY LAW: Uncontested Divorces, Contested Divorces (disputes other than custody or child support) on a case by case basis, Child Support, and Custody/Visitation - CONSUMER LAW: Bankruptcy advisement (Chapter 7), Formal complaints to Attorney General, Creditor Harassment, and Student Loan Discharge advisement (TPD-based on disability) - ADVANCE DIRECTIVES: Power of Attorney, Other/related advanced directives (limited basis)

Provides walk-in consultations for people seeking assistance with civil legal matters, including: - Divorce/Post-Divorce Matters - Landlord/Tenant/Housing Matters - Credit/Debtor Issues - Reentry Matters - Employment Matters Available every other Friday, 10am-3pm; call for dates. ##REENTRY##

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas: - Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns) - Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity) - Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments) - Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services) - Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare) - Student Loan/Debt Counseling - Health Insurance Navigators (New York State of Health) ##RENTRY##

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas: - Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns) - Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity) - Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments) - Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services) - Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare) - Student Loan/Debt Counseling - Health Insurance Navigators (New York State of Health) ##RENTRY##

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas: - Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns) - Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity) - Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments) - Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services) - Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare) - Student Loan/Debt Counseling - Health Insurance Navigators (New York State of Health) ##RENTRY##

Provides housing counseling for landlord/tenant-rights and responsibilities, rent payment increases and eviction situations and mortgage counseling to homeowners. Pre-purchase, pre-rental and mortgage default predatory lending counseling. Call. Appointment required for some counseling.

Offers pro bono legal services to low income battered individuals in matters related to safety, financial support and custody of children. Provides assistance with orders of protection, paternity or child support orders, visitation of children and charges of child neglect due to domestic violence.

Emergency Housing Provides comprehensive services to at-risk and homeless households to promote retention and maintenance of safe, affordable housing, access to support services and provides case management.Housing Services Provides housing education, counseling, and budgeting guidance for renters, homeowners and potential homeowners.Transitional Housing Provides supports and financial assistance to victims who have become homeless as a result of fleeing an abusive situation.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Offers the opportunity for individuals to report housing or building contractor problems, housing discrimination issues, and renters dealing with landlord issues, and have been unsuccessful at getting help at a local level.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

*Provides information, assistance, referral and support for individuals with issues relating to housing. Services include:

• Finding appropriate housing including providing listings of rental units
• Maintaining housing including assistance accessing home improvement programs
• Assistance completing subsidized housing applications
• Accessing rent assistance programs
• Eviction and foreclosure prevention (Does not provide legal advice)
• Locate emergency housing
• Understanding fair housing and residents rights
• Workshops on housing issues
• Enroll in home buying programs

In collaboration with Cornell Law schoolClients with tenancy related legal concerns can contact the housing hotline by filling out this online intake form: https://ithacatenantresources.org/tlh or by calling 607-301-1560.The Tenants Legal Hotline provides free legal advice to residential (non-commercial) tenants. Once Hotline volunteers conduct intake, tenants are connected with a law student who works closely with a licensed attorney to provide the brief advice.

ITU is a union by and for the tenants of Ithaca, to protect tenant rights and advance tenant collective power. It offers help with tenancy issues and has a helpline where volunteer tenants with experience can offer solidarity and limited support. It has an Upstate NY Tenant's Rights Guide (https://www.ithacatu.org/rights) available online. It also advocates for public policy that protects tenants.Winter 2025/2026- Community Mutual Aid and Warming Center, every evening 5pm-9pm at the First Baptist Church, 309 North Cayuga Street. Hot tea and warm place to hang out. Supplies available may include hand warmers, socks, non perishable snacks, blankets, gloves, bandaids, etc. Visitors may also request items as needed.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.