Offers free, one-on-one, professional financial counseling to the residents of Onondaga County. Focuses on improvements in credit, banking, debt, and savings. Operates through partner agency counselors located at several locations in Syracuse. Currently offering services remotely only.

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

Offers assistance to older adults for whom budgeting, bill paying, and day-to-day financial matters have become a burden. Trained staff members and volunteers visit the homes of clients to help them: - Plan a budget / pay bills - Balance a checkbook - Live within their income - Review bank and other statements - Work with creditors - Fill out simple insurance forms - Link with community resources

Works to enhance quality of life, financial stability, and economic independence for individuals and families. Offers one-stop assistance in a confidential environment to community members. Assistance available year round to help families improve financial management skills and succeed in the workforce. Services include: - Benefits Eligibility and Assistance - Financial Education Workshops - One-on-One Financial Mentoring - Banking Assistance - Education and Career Counseling - Resume and Job Development - Homeownership Assistance - College Entrance Assistance - Assistance completing the Federal Application For Student Aid (FAFSA) - Free Community Events - Free Tax Preparation Assistance for income eligible taxpayers (see separate listing for VITA at Buffalo Federation of Neighborhood Centers)