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Responsible for certifying scales, weights, and measures to ensure accuracy.
Receives and evaluates consumer complaints, applies protection laws, and mediates during resolutions. Utility Company complaints also appropriate for this office.

Categories

General Consumer Complaints
Utility Service Complaints
Identity Theft Prevention
Weights and Measures
Government Consumer Protection Agencies
Designed to guarantee fairness and objectivity in commerce by establishing a consistent system of physical measurements to assure accurate representation of quantity and unit cost of sales products as well as interchangeability and uniformity of manufactured items. Enforcement measures include checking weights of packaged products and the accuracy of weighing and measuring devices such as supermarket scales, gasoline pumps, taxicab meters and rental car odometers.
upholds pertinent state agriculture and market laws to protect and serve consumers and business owners inspects, tests and certifies all commercially-used weighing and measuring devices (e.g., scales, gasoline pumps, fuel oil dispensers) in county, ordering non-compliant devices out of service for repair or condemnation inspects packaged commodities for accurate weight, measure or numerical count responds to consumer complaints and questions

Categories

Weights and Measures
City / County Planning Offices
Trash / Garbage Pickup
Street Maintenance
Hazardous Waste Exchange
Residential Recycling Programs
Building and Safety
Electronic Waste Recycling
County Government Departments / Offices
Public Parks
Investigates inaccurate scales and petroleum gasoline and oil dispensing devices, missing or incorrect price and quantity displays on prepacked food items and checkout scanners, complaints of water in gasoline, etc.
Performs annual inspection and testing of all scales, gas pumps and other weighing or measuring devices used for retail services. Investigates consumer complaints related to improper weighing or measuring.
Performs annual inspection and testing of all scales, gas pumps and other weighing or measuring devices used for retail services. Investigates consumer complaints related to improper weighing or measuring.
Inspects and tests weighing and measuring devices. Assures proper package weight and labeling on consumer products, including gasoline quality.
Provides weights and measures enforcement and services to insure sale quantity accuracy within the County.