* Provides a consumer protection agency that assists homeowners with contractors.* Investigates consumer complaints regarding home improvement.* Provides homeowner inspections.* Offers mediation in consumer-contractor conflicts.* Provides a consumer guide and a contractors directory.

Assist individuals who want to register a complaint regarding building issues which have not been addressed, contractor who have failed to comply with code, and such related issues. Also has a message hotline where anyone can leave an anonymous message in English or Spanish regarding unsafe housing conditions.

Prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices.

Provide assistance for residents who want to register complaints regarding improper, unethical or illegal practices, code violations by contractor or others working in the housing or building industry.