Offers a wide range of licensing, records, and informational services to town residents. Licensing and permits include marriage licenses, hunting/fishing/trapping licenses, disabled parking permits, dog licenses, block party permits, peddler/solicitor licenses, and racing/wagering licenses. Other services include processing passport applications as well as maintaining town records and archives.

Prepares and collects property taxes for residents of the Village of Canastota from January through April 30th.

After April 30th all paperwork goes to the Madison County Treasurer's Office.