HOME ENERGY ASSISTANCE PROGRAM/HEAP | CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular Benefit: assists low income individuals with the cost of heating their home. Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency.

Data provided by

211 Life Line Finger Lakes

Physical Address

1460 Lyell Avenue, Rochester, NY 14606

Hours

Regular HEAP applications begin Nov. Emergency HEAP applications begin Jan.

Application process

No walk-ins accepted. Call for appointment.

Fee

No fee for services.

Eligibility

Must be a member of DHS Team 41 (Community SNAP). Call for information. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.

Service area

Monroe County, New York

Agency info

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES

Catholic Charities Family and Community Services is a human services agency providing a broad range of care coordination, employment and housing services to children, families and adults/elderly. CCFCS works with all denominations committed to addressing local needs.