HOME ENERGY ASSISTANCE PROGRAM/HEAP | CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular Benefit: assists low income individuals with the cost of heating their home. Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency.

Physical Address

1460 Lyell Avenue, Rochester, NY 14606

Hours

Regular HEAP applications begin Nov. Emergency HEAP applications begin Jan.

Application process

No walk-ins accepted. Call for appointment.

Fee

No fee for services.

Eligibility

Must be a member of DHS Team 41 (Community SNAP). Call for information. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.

Agency info

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES

Catholic Charities Family and Community Services is a human services agency providing a broad range of care coordination, employment and housing services to children, families and adults/elderly. CCFCS works with all denominations committed to addressing local needs.