EBT SERVICES | NEW YORK STATE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE (OTDA)

* Provides information to cardholders in regards to their SNAP (food stamps) or cash accounts.

* Assists cardholders file a claim if they suspect a transaction error occurred.

* Provides information on how to report a damaged, lost, or stolen cards.

* Assists cardholders to change their pin and reset their EBT account website account ID password.

Physical Address

Hours

M-F 9:00AM-5:00PM.

Application process

Call for information.

Fee

No fee for services.

Eligibility

EBT recipients.

Agency info

NEW YORK STATE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE (OTDA)

Supervises programs that provide assistance and support to eligible families and individuals including Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Temporary Assstance (TA), and Child Support.