Works to reconnect families who have been separated due to natural disaster, armed conflict, migration or other humanitarian crises. Provides tracing services for those who do not know the location of their families, Red Cross Messages for those who do not have means to communicate with their families, certificates of detention, Natural Disaster Inquiries, Health and Welfare inquiries, and travel documents. Caseworkers help families locate missing relatives by working with the International Committee of the Red Cross (ICRC), Red Cross, and Red Crescent organizations in nearly every country around the world.