Erie County Warm Line - Recovery Options

A confidential peer-support and information line that connects residents living with mental health and substance abuse issues with trained Peer Companions who can offer non-judgmental empathetic conversation and help callers find helpful resources in Erie County or, if requested, set up face-to-face visits with a Peer Bridger. Warm Line is for informational and peer-support purposes only. Service is not intended to replace consultation with a mental health provider.

Data provided by

211 Western New York

Physical Address

75 Jamestown St, Gowanda, NY 14070

Hours

Monday 4:00 PM - 11:00 PM Tuesday 4:00 PM - 11:00 PM Wednesday 4:00 PM - 11:00 PM Thursday 4:00 PM - 11:00 PM Friday 4:00 PM - 11:00 PM Saturday 4:00 PM - 11:00 PM Sunday 4:00 PM - 11:00 PM

Application process

Call or text Warm Line; clients can remain confidential/anonymous. No intake procedure is necessary unless the client is being scheduled for a face-to-face visit with a Peer Bridger.

Fee

Free.

Eligibility

Open to individuals in Erie County.

Service area

14231, NY 14218, NY 14261, NY 14280, NY 14223, NY 14204, NY 14265, NY 14111, NY 14276, NY 14059, NY 14134, NY 14150, NY 14102, NY 14211, NY 14206, NY 14218, NY 14260, NY 14033, NY 14170, NY 14223, NY 14261, NY 14212, NY 14047, NY 14221, NY 14140, NY 14267, NY 14210, NY 14263, NY 14151, NY 14209, NY 14224, NY 14260, NY 14110, NY 14226, NY 14225, NY 14032, NY 14226, NY 14140, NY 14241, NY 14203, NY 14260, NY 14269, NY 14261, NY 14027, NY 14223, NY 14227, NY 14231, NY 14273, NY 14127, NY 14026, NY 14043, NY 14221, NY 14112, NY 14231, NY 14269, NY 14080, NY 14226, NY 14227, NY 14170, NY 14273, NY 14038, NY 14226, NY 14085, NY 14139, NY 14055, NY 14052, NY 14031, NY 14212, NY 14213, NY 14218, NY 14139, NY 14217, NY 14220, NY 14032, NY 14055, NY 14069, NY 14110, NY 14217, NY 14219, NY 14211, NY 14276, NY 14214, NY 14217, NY 14228, NY 14223, NY 14035, NY 14233, NY 14206, NY 14208, NY 14272, NY 14075, NY 14270, NY 14233, NY 14086, NY 14034, NY 14224, NY 14201, NY 14270, NY 14226, NY 14210, NY 14091, NY 14227, NY 14216, NY 14072, NY 14215, NY 14214, NY 14004, NY 14218, NY 14111, NY 14227, NY 14051, NY 14215, NY 14227, NY 14057, NY 14217, NY 14264, NY 14205, NY 14051, NY 14223, NY 14263, NY 14219, NY 14034, NY 14273, NY 14043, NY 14225, NY 14001, NY 14215, NY 14265, NY 14055, NY 14051, NY 14068, NY 14210, NY 14025, NY 14228, NY 14141, NY 14010, NY 14241, NY 14051, NY 14241, NY 14270, NY 14267, NY 14207, NY 14261, NY 14202, NY 14260, NY 14220, NY 14206, NY 14085, NY 14219, NY 14212, NY 14001, NY 14273, NY 14241, NY 14068, NY 14240, NY 14280, NY 14004, NY 14280, NY 14222, NY 14223, NY 14030, NY 14217, NY 14112, NY 14035, NY 14272, NY 14169, NY 14228, NY 14220, NY 14207, NY 14221, NY 14264, NY 14061, NY 14221, NY 14006, NY 14043, NY 14228, NY

Agency info

Recovery Options Made Easy (ROME)