New York State Emergency Disconnect Hotline | New York State Public Service Commission (PSC)

Provides mediation assistance to help individuals work with utility companies to avoid shut-offs. This program offers no monetary assistance.

Data provided by

Finger Lakes Region 211

Physical Address

Empire State Plaza, Albany, NY 12223

Hours

Mon-Fri 8:30am-4pm.

Voice

(800) 342-3355

Shutoff Hotline

Voice

518-474-0421

Fax

Voice

518-474-7080

Public Affairs Office

Voice

800-342-3377

Helpline

Voice

800-662-1220

TDD/TTY

Fee

No fee.

Eligibility

New York State.

Service area

NY

Agency info

New York State Public Service Commission (PSC)