NATIONAL GRID CONSUMER ADVOCACY | NATIONAL GRID

Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.

Advocates

Anne O'Connell - Otsego, Rensselaer, Schenectady, and Schoharie counties

Aurora Navarro - Jefferson, Lewis, Oswego, and St. Lawrence counties

Kari Kelly -Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, Saratoga, Warren, and Washington counties

Kristie Alcindor - Albany and Columbia counties

Martani DeRooy - Herkimer and Oneida counties

Victoria Homer -Chenango, Cortland, Madison, and Onondaga counties


Greene County is covered by Central Hudson Gas and Electric.

Data provided by

211 Central New York

Physical Address

300 Erie Boulevard West, Syracuse, NY 13202

Hours

Monday - Friday, 8 AM - 5 PM

Application process

Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area

Fee

None

Eligibility

Individuals who are low and moderate income, elderly, have special needs, and/or disabled

Service area

Rhode Island Massachusetts New York

Agency info

NATIONAL GRID

Provides electric and gas services to New York State customers.