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211 Caregiver Project

Buffalo, NY 14209

Open to all caregivers in the WNY area.
(888) 696-9211

Voice - Toll Free

(211)

Voice - 211 WNY

(898) 211-

Voice - 211 Text Line

Call 211 for intake and assessment.

Free.

Niagara County, NY
Genesee County, NY
Chautauqua County, NY
Erie County, NY
Orleans County, NY
Wyoming County, NY
Cattaraugus County, NY

Description

A caregiver navigation program providing supportive crisis counseling, care coordination, comprehensive needs assessment, linkage to community services, education, advocacy with family or service providers, development of a caregiving plan, and follow-up for caregivers. A caregiver is an unpaid individual (whose role can be that of a spouse, partner, family member, friend, neighbor, or other) who is involved in assisting another adult with activities of daily living and/or medical tasks. How caregiver navigation works: 1) Caregiver contacts 211 2) Intake and assessment 3) Service planning and education 4) Connection with resources 5) Follow-up and assessment 6) Re-engagement 7) Caregiver success Available 24 hours a day, 7 days a week. Over the phone translation available in more than 180 languages.

Data provided by

211 Western New York

Providing organization

211 WNY