Replacing Old Lead Lines (ROLL) Program - Buffalo Water

Replaces lead water service lines and damaged (broken or leaking) water service lines in residential homes in the City of Buffalo.

Data provided by

211 Western New York

Physical Address

281 Exchange St, Buffalo, NY 14204

Hours

Monday 8:30 AM - 4:00 PM Tuesday 8:30 AM - 4:00 PM Wednesday 8:30 AM - 4:00 PM Thursday 8:30 AM - 4:00 PM Friday 8:30 AM - 4:00 PM

Voice

(716) 847-1065

Main Phone

Voice

(716) 847-1065

UFPO Mark Outs

Voice

(716) 847-1065

Permits/Inspections

Voice

(716) 847-1065

Back Flow Prevention

Voice

(716) 847-1065

Dispatch (After Hours or Emergency Leak Reporting)

Voice

(716) 847-1065

Water Quality Complaints & Questions

Voice

(716) 847-1065

Customer Service/Billing

Fax

(716) 847-0150

Fax

Application process

Call 716-847-1065 ext. 146 to be added to the queue.

Fee

None.

Eligibility

Must: - Live in the City of Buffalo - Not have water line replacement coverage through insurance - Have a lead water service line OR a damaged (broken or leaking) water line

Service area

14226, NY
14214, NY
14220, NY
14212, NY
14207, NY
14206, NY
14209, NY
14240, NY
14270, NY
14223, NY
14213, NY
14276, NY
14201, NY
14273, NY
14203, NY
14202, NY
14225, NY
14211, NY
14215, NY
14218, NY
14263, NY
14210, NY
14208, NY
14280, NY
14233, NY
14205, NY
14204, NY
14216, NY
14222, NY

Agency info

Buffalo Water