NEW YORK STATE, PUBLIC SERVICE COMMISSION | NEW YORK STATE PUBLIC SERVICE COMMISSION

Toll-free number for customers to file complaints or ask questions about regulated utility service in New York. Assistance is available in many languages.The Public Service Commission takes complaints about electric, natural gas, steam, telephone, cable television, and water service, including application, termination, billing, and safety issues.

Data provided by

211 Tompkins Cortland

Physical Address

3 Empire State Plaza, Albany, NY 12223

Hours

Mon 8:30am - 4:00pm; Tue 8:30am - 4:00pm; Wed 8:30am - 4:00pm; Thu 8:30am - 4:00pm; Fri 8:30am - 4:00pm;

Voice

(800) 342-3377

Voice

(800) 662-1220

Voice

(800) 342-3355

Toll-Free | Gas or electric shutoff emergency hotline

Voice

(800) 342-3377

Toll-Free | Complaints, gas, cable tv, electric, phone

Voice

(800) 342-3355

Toll-Free | Gas or electric shutoff emergency hotline

Voice

(800) 342-3377

Toll-Free | Complaints, gas, cable tv, electric, phone

Voice

(800) 342-3377

Voice

(800) 662-1220

Fax

(518) 486-7868

Fax

(518) 486-7868

Website

https://www.dps.ny.gov/

[email protected]

Fee

Eligibility

Customers of regulated utilities

Languages

Language interpretting services available

Service area

United States

Agency info

NEW YORK STATE PUBLIC SERVICE COMMISSION

Toll-free number for customers to file complaints or ask questions about regulated utility service in New York. Assistance is available in many languages. The Public Service Commission takes complaints about electric, natural gas, steam, telephone, cable television, and water service, including application, termination, billing, and safety issues.